Yes, you can book Airbnb through Chase Travel if you have the right card
You can book Airbnb stays through the Chase Travel Portal if you hold certain Chase credit cards. The portal lets you search and reserve Airbnb properties using your card's rewards points or cash, and you earn additional points on the purchase. Not every Chase card includes portal access — you need to check whether your specific card comes with it.
The Chase Travel Portal is Chase's own booking site where cardholders can reserve flights, hotels, rental cars, and vacation rentals. Airbnb listings appear alongside other short-term rental options. When you book through the portal instead of directly on Airbnb.com, you're still booking the same property and dealing with the same host — the portal is just the middleman that processes the transaction.
Key Takeaways
- Chase Travel Portal access depends on your specific card; check your card's benefits guide or log into your Chase account to see if it's included.
- You can pay for Airbnb bookings with cash or redeem your card's rewards points at a fixed rate through the portal.
- Booking through the portal earns you additional rewards points on top of any base rewards your card offers for travel purchases.
- The cancellation policy and host communication remain the same as if you booked directly on Airbnb — the portal doesn't change those terms.
Which Chase cards include Travel Portal access
The Chase Sapphire Preferred, Chase Sapphire Reserve, and Chase Sapphire Prime all include access to the Chase Travel Portal. Several business cards also offer it, including the Chase Ink Business Preferred and Chase Ink Business Unlimited. Some co-branded cards like the United Club Infinite Card and IHG One Loyalty Card include portal access as well.
If you're not sure whether your card includes the portal, the fastest way to check is to log into your Chase account online or through the mobile app. Look for a "Travel" or "Chase Travel Portal" link in the main menu. You can also call the number on the back of your card and ask customer service directly. The benefits guide that came with your card will also list it under travel benefits.
How to book an Airbnb through the Chase Travel Portal
Start by logging into your Chase account and finding the Travel Portal link. Once you're in the portal, use the search bar to enter your destination, check-in date, check-out date, and number of guests. The results will show available properties, including Airbnb listings mixed in with hotels and other rentals.
Click on a property to see the full details, photos, house rules, and the host's cancellation policy. The portal shows you the nightly rate and the total cost for your stay. At checkout, you can either pay with your card's cash or redeem your rewards points. If you redeem points, Chase shows you the point value upfront — typically one point equals one cent, though some cards offer better redemption rates for travel purchases.
After you complete the booking, you'll receive a confirmation email from Chase with your reservation details. The host will also contact you through Airbnb's messaging system just as they would for a direct booking. You'll still use the Airbnb app or website to message the host, check in, and leave a review after your stay.
Rewards points earned on Airbnb bookings
When you book through the Chase Travel Portal, you earn the rewards rate your card offers for travel purchases. The Chase Sapphire Preferred earns 2 points per dollar on travel, while the Chase Sapphire Reserve earns 3 points per dollar. If your card earns a flat rate on all purchases (like 1.5 points per dollar), you'll earn that rate instead.
This is different from booking directly on Airbnb.com, where most Chase cards don't earn bonus points — they earn only the base rate. So booking through the portal typically gives you more points back. Some cards also offer additional benefits like trip cancellation insurance or purchase protection, which may explore to portal bookings depending on your card's terms.
Cancellation and refund policies through the portal
The cancellation policy you see in the Chase Travel Portal is the host's policy, not Chase's. If a host offers a flexible cancellation policy on Airbnb, that same flexibility applies when you book through the portal. If the host is strict or moderate, those terms stay the same.
If you need to cancel, you'll follow Airbnb's standard cancellation process. Log into your Airbnb account, find your reservation, and request a cancellation. The refund amount depends on how far in advance you cancel and the host's policy — not on the fact that you booked through Chase. Chase doesn't hold the refund or add extra steps; Airbnb processes it directly to your Chase card.
When the Chase Travel Portal might not show all Airbnb listings
The Chase Travel Portal doesn't display every Airbnb property. Some hosts choose not to list on third-party booking sites, and some properties are only available directly through Airbnb. If you search for a specific address or host in the portal and don't find it, that property may not be syndicated to Chase's system.
You can still book that property directly on Airbnb.com and earn your card's base rewards rate (usually 1 point per dollar or less). The trade-off is that you won't earn the bonus travel rate you'd get through the portal. If you're flexible on which property you choose, searching the portal first lets you see what's available and compare prices before deciding whether to book through the portal or directly on Airbnb.
Frequently Asked Questions
Do I earn points twice if I book through the Chase Travel Portal?
No. You earn the travel rewards rate your card offers (usually 2 or 3 points per dollar) on the total booking amount. You don't earn points from both Chase and Airbnb — the portal is the transaction, so Chase is the only one awarding points.
Can I use my Airbnb gift card to book through the Chase Travel Portal?
No. The Chase Travel Portal processes payments through your Chase card account only. If you have an Airbnb gift card balance, you'll need to book directly on Airbnb.com to use it. Booking through the portal requires either cash payment or point redemption from your Chase card.
What happens if I have a problem with my stay — does Chase help or Airbnb?
Airbnb handles all host disputes, refund requests, and guest support, regardless of how you booked. Contact the host through Airbnb's messaging system first, and if you can't resolve it, use Airbnb's resolution center. Chase's role ends after processing the payment.
Is the price the same on the Chase Travel Portal as on Airbnb.com?
Prices are usually the same, but occasionally they differ slightly because the portal may show different availability or the host may set different rates for third-party sites. Always compare the nightly rate and total cost before booking to make sure you're getting the price you expect.