Open the Airbnb app and go to your booking history
To leave a review, start by opening the Airbnb app on your phone or tablet. Tap the profile icon in the bottom right corner, then select Trips. This shows all your past and upcoming bookings. Find the stay you want to review — it must be a completed reservation, not a current or future one.
Once you locate the booking, tap on it to open the reservation details. You'll see information about the property, the host, and your dates. The review option appears on this screen once your checkout date has passed.
Tap the review button and rate your stay
Look for a button or link that says Review your stay or Leave a review. Tap it to start the review process. Airbnb will first ask you to rate your experience with a star rating — you can give anywhere from one to five stars.
The app then asks you to rate specific aspects of your stay: cleanliness, communication with the host, accuracy of the listing, check-in ease, and value for money. Each category gets its own star rating. You don't have to rate every category if you don't want to, but the overall star rating is required.
Key Takeaways
- You can only review a stay after your checkout date has passed, not before or during your trip.
- Open the Airbnb app, go to your profile, select Trips, and find the completed booking you want to review.
- The app asks you to rate your overall experience and specific categories like cleanliness and communication.
- You can write a written review after giving your star ratings, but the written part is optional.
- Once you submit your review, the host can see it and may choose to leave a review of you in return.
Write your written review
After you've given your star ratings, the app offers a text box where you can write a written review. This part is optional — you can submit just the star ratings if you prefer. If you do write, be specific about what you liked or didn't like: mention the cleanliness, the host's responsiveness, whether the listing matched the photos, or how convenient the location was.
Keep your review factual and respectful. Airbnb removes reviews that contain profanity, threats, or personal information about the host. Mention specific details rather than vague complaints — "the shower had low water pressure" is more useful than "the bathroom was bad."
Submit your review and understand the timeline
Once you've written your review (or decided to skip the written part), tap Submit or Post. Your review is now sent to Airbnb for processing. The review typically appears on the listing within 24 to 48 hours, though Airbnb may take longer if they need to check it against their policies.
After you submit your review, the host has 14 days to leave a review of you. If they do, both reviews become visible to other users. If the host doesn't review you within 14 days, your review still posts and theirs doesn't appear.
Edit or remove your review after posting
If you want to change your review after it's posted, go back to the same booking in your Trips section. Tap the review you left, and you should see an option to Edit review or Delete review. You can update your written text or change your star ratings at any time.
Removing your review is permanent — once deleted, it won't reappear on the listing. If you edit your review, the updated version replaces the old one, and the posting timeline starts over (it may take another 24 to 48 hours to appear).
What happens if you can't find the review button
If you don't see a review option for a completed stay, check that your checkout date has actually passed. Airbnb won't let you review until after you've left. If the date has passed and the button still isn't there, try closing the app completely and reopening it, or update the app to the latest version.
On rare occasions, Airbnb may prevent reviews if there's a dispute or issue with the booking. If you believe you should be able to review but can't, contact Airbnb support through the app by going to your profile, tapping Help, and describing the problem.
Frequently Asked Questions
Can I review a stay before I check out?
No. Airbnb only allows reviews after your checkout date has passed. You won't see the review button until the day after you leave or later. This prevents guests from reviewing while still at the property.
What if the host leaves a bad review of me?
Both reviews are visible to other users once posted. You cannot delete or edit the host's review of you, but you can respond to it by leaving a comment. Go to your profile, find the review, and tap to add a response. Keep your response factual and professional.
Can I review on the Airbnb website instead of the app?
Yes. Log into Airbnb.com, go to your account, select Trips, find your completed booking, and look for the review option. The process is the same as on the app — you rate the stay and can write a written review.
How long does it take for my review to show up?
Airbnb typically displays reviews within 24 to 48 hours of submission. The site checks reviews against its policies before posting them. If your review is taking longer, it may be under review for policy compliance.
Can I review a stay if I cancelled the booking?
No. You can only review stays you actually completed. Cancelled bookings don't have a review option, even if you paid for them.