How to Leave a Review After Your Stay
You can write a review on Airbnb within 14 days after your checkout date. Open the Airbnb app or website, go to your account menu, select "Trips," find the listing you stayed at, and click "Write a review." You'll see a form where you rate the host, the listing, and your overall experience, then add written comments. The review posts when ready after you submit it, though the host can see it before guests do.
If you don't write a review within 14 days, the window closes and you can't add one later. The host can still leave you a review during that same 14-day window, and their review becomes visible to other guests once you've written yours—or after 14 days pass, whichever comes first.
Key Takeaways
- You have exactly 14 days after checkout to write a review; after that, the option disappears.
- Reviews include a star rating (1 to 5 stars) for cleanliness, communication, accuracy, location, and value, plus a written comment section.
- Your review is visible to the host before other guests see it, giving them a chance to respond.
- The host's review of you becomes public only after you post yours or after 14 days pass, whichever is sooner.
- You cannot edit or delete a review once it's posted, so read it carefully before submitting.
Step-by-Step: Writing Your Review on Mobile or Desktop
On the Airbnb app: Tap the profile icon in the bottom right corner, then tap "Trips." Find the listing you want to review and tap it. Scroll down and tap "Write a review." You'll see five rating categories: cleanliness, communication, accuracy, location, and value. Tap the stars to rate each one (1 star is lowest, 5 is highest), then tap in the text box to write your comment. Tap "Post review" when you're done.
On the Airbnb website: Click your profile icon in the top right, then click "Trips." Find the listing and click on it. Scroll to the review section and click "Write a review." Rate each category by clicking the stars, type your comment in the text field, and click "Post review."
Your written comment can be as short as a sentence or several paragraphs. Airbnb doesn't require you to write anything—you can post a review with just star ratings—but hosts find written feedback more useful. Take a moment to proofread before posting, because you cannot edit or delete the review once it goes live.
What the Five Rating Categories Mean
Cleanliness covers whether the listing was clean when you arrived and whether bathrooms, kitchen, and bedrooms met your expectations. Rate this based on what you actually found, not what the listing photos showed.
Communication is about how quickly and clearly the host responded to your messages before and during your stay. If you never messaged them, you can still rate based on how straightforward it was to find house rules or check-in instructions.
Accuracy means whether the listing matched its photos, description, and stated amenities. If the listing said it had a washer and dryer but didn't, or the bedroom looked different in person, this is where you note that.
Location rates the neighborhood itself—noise level, safety, walkability, proximity to transit or attractions—not the host's performance. If the listing is in a loud area but that's just how the neighborhood is, that's what you're rating.
Value is whether you felt the nightly price was fair for what you got. A spotless, well-equipped apartment in a great neighborhood might earn 5 stars for value even if it's pricey, while a basic room at a high price might earn 3 stars.
What to Include in Your Written Review
The best reviews mention specific details: "The kitchen had everything we needed to cook breakfast," or "The bed was uncomfortable and the WiFi dropped frequently." Hosts use this feedback to improve, and other guests use it to decide whether the listing suits them.
Be honest but fair. If something was genuinely broken or dirty, say so. If you had a minor inconvenience that didn't ruin your stay, you don't have to mention it. If you had a great experience, say what made it great—was it the host's kindness, the location, the cleanliness, or the amenities?
Avoid personal attacks on the host. Focus on the listing and the experience, not the person. Comments like "The host was rude" are less useful than "The host didn't respond to my check-in question until after I arrived."
How Hosts Respond to Reviews
After you post your review, the host can see it when ready and has 30 days to write a response. Their response appears directly below your review and is visible to all future guests. Hosts often use this space to thank guests, clarify misunderstandings, or explain issues that came up during the stay.
If a host's response contains false information or is abusive, you can report it to Airbnb. Otherwise, their response stays posted. You cannot reply to their response, but you can contact them directly through the Airbnb messaging system if you want to continue the conversation.
When You Can't Write a Review
If your stay was cancelled before you checked in, you won't see a review option for that booking. If you cancelled after checking in, you may still be able to review depending on how long you stayed. Airbnb's system requires that you actually spent time at the listing to leave a review.
If the 14-day window has closed, the review button disappears from that trip. There is no way to reopen it or write a late review. If you realize after 14 days that you wanted to leave feedback, you can contact Airbnb support, but they typically cannot add reviews after the important date has passed.
Frequently Asked Questions
Can the host see my review before other guests do?
Yes. The host sees your review when ready after you post it. Other guests can't see it until the host writes a response or until 14 days pass since your checkout, whichever comes first. If the host never responds, your review becomes public after 14 days.
Can I edit or delete my review after I post it?
No. Once you submit a review, it's permanent. You cannot edit the text, change the star ratings, or delete it. Read your review carefully before clicking "Post review" to make sure you're happy with it.
What happens if I don't write a review?
If you don't review the host within 14 days, the review window closes. The host can still post a review of you, but it won't be visible to other guests until you write a review of them or until 14 days pass, whichever happens first.
Can I review a host I've stayed with multiple times?
Yes, but only for each individual stay. If you stayed at the same listing twice, you can write a separate review for each trip. Each review has its own 14-day window starting from that stay's checkout date.
What if the host responds to my review and I disagree with what they said?
You cannot reply directly to their response, but you can message the host through Airbnb's messaging system if you want to discuss it further. If their response contains false or abusive content, you can report it to Airbnb support.