Where to find your Airbnb rating on the app and website
Your Airbnb rating appears on your profile, which you can reach from either the mobile app or the website. On the app, tap the profile icon (usually in the bottom right corner), then select "Reviews" or scroll to the section labeled "Your reviews" — this shows the star rating guests have given you, along with individual review text. On the website, go to your account menu, click "Listings," select the property, and look for the "Reviews" tab.
The rating displays as a number out of 5 stars. Airbnb calculates this as the average of all reviews left by guests who have stayed with you. If you have never hosted or received a review, no rating will appear yet — you need at least one completed stay and review to generate a rating.
Key Takeaways
- Your overall rating is the average of all guest reviews and appears on your profile under the "Reviews" section in both the app and website.
- Individual reviews show the star rating each guest gave, their written comments, and the date the review was posted.
- Your rating becomes visible to other guests on your listing page, which affects how often your property appears in search results.
- You can respond to reviews from the same Reviews section, and your response is visible to future guests alongside the original review.
What your rating number means to guests
Guests see your overall rating on your listing page before they book. Most guests filter for properties with ratings of 4.8 stars or higher, so your rating directly affects how many booking requests you receive. Airbnb does not publish exact thresholds, but hosts with ratings below 4.6 stars may see a significant drop in visibility in search results.
Each review also includes the individual guest's star rating (1 through 5), their written comment, and sometimes photos they uploaded. Guests read these reviews to understand what to expect — cleanliness, accuracy of the listing description, communication, and the condition of amenities all factor into their decision to book your property.
How to see reviews from specific guests
When you open the Reviews section, you can scroll through each review one at a time. Each review shows the guest's name (or a shortened version if they chose privacy), the date they stayed, the star rating they gave, and their written feedback. Some reviews include photos the guest took during their stay.
You cannot filter reviews by rating (to see only 5-star reviews, for example) or sort them by date directly from the app, but the website version sometimes offers sorting options depending on your browser and Airbnb's current interface. If you need to find a specific review, scrolling through the list is the most reliable method.
Responding to reviews and managing your rating
You can write a response to any review, whether it is positive or critical. Open the review, select "Reply," and type your message. Your response appears directly below the guest's review and is visible to all future guests. Responding to reviews — especially negative ones — shows that you take feedback seriously and are willing to address concerns.
Your rating cannot be changed after it is posted, but consistently receiving high ratings on future stays will raise your overall average over time. If a review violates Airbnb's policies (for example, it contains abusive language or is unrelated to the stay), you can report it to Airbnb for review, though removal is not may provide.
Why your rating might not be visible yet
New hosts do not have a rating until at least one guest has completed a stay and left a review. This usually takes one to two weeks after checkout, since guests have up to 14 days to post a review. During this time, your profile will show "No reviews yet" instead of a star rating.
If you have hosted multiple stays but still see no rating, check that the stays were marked as "completed" in your reservation history. Cancelled bookings do not generate reviews, and stays still in progress will not show a rating until after the guest checks out and the review window closes.
Checking your rating on your listing page
The rating that appears on your listing page (what guests see when they search for your property) is the same number shown on your profile. You can view your listing as a guest would by searching for your property on Airbnb or by clicking "View listing" from your Listings page. The star rating and review count appear near the top of the page, along with a link to read individual reviews.
This public-facing rating is updated in real time as new reviews are posted. If you just received a new review, it may take a few minutes to appear on the listing page, but it will be there within an hour in most cases.
Frequently Asked Questions
Can I see my rating before guests see it?
Yes. Your rating appears on your profile as soon as the first review is posted, and you see it at the same time guests do. There is no private preview period — your rating is public when ready.
What happens if I get a 1-star review?
A single low review will lower your overall average, but one bad review among many good ones has a smaller impact. You can respond to the review to explain your side or address the guest's concerns. If the review violates Airbnb's policies, you can report it.
Does Airbnb remove bad reviews?
Airbnb removes reviews only if they violate its policies — for example, if they contain hate speech, threats, or are completely unrelated to the stay. A negative but honest review will not be removed, even if it hurts your rating.
Can guests see my rating before they book?
Yes. Your overall star rating and the number of reviews appear on your listing page. Guests use this information to decide whether to book your property.
How often does my rating update?
Your rating updates each time a new review is posted. The change is usually visible within minutes to an hour. The average is recalculated automatically to include the new review.