How to find your Airbnb rating as a guest or host
Your Airbnb rating appears in your profile, which you can view from any device by tapping your profile picture in the top right corner and selecting "Profile". On the web version, click your profile picture and choose "Profile" from the dropdown menu. Your overall rating shows as a number out of 5 stars, along with the total number of reviews you have received.
If you are a guest, your rating is based on reviews left by hosts after you stay with them. If you are a host, your rating comes from guest reviews after they leave your property. The rating sits prominently on your profile page so potential guests or hosts can see it before deciding to book with you.
You can also see individual reviews by scrolling down on your profile page. Each review shows the date, the reviewer's name, their rating (1 to 5 stars), and their written comment. This breakdown helps you understand what specific feedback you have received.
Key Takeaways
- Your Airbnb rating appears in your profile under your profile picture and name, visible to anyone viewing your account.
- Ratings are calculated from individual reviews left by hosts (if you are a guest) or guests (if you are a host) after a stay ends.
- You can see both your overall star rating and individual written reviews by visiting your profile page.
- A rating below 4.6 stars as a host may affect your visibility in search results and your ability to book certain properties as a guest.
- Ratings update automatically once a review is posted, usually within a few days after checkout.
What your rating number actually means
Airbnb ratings range from 1 to 5 stars. A 5-star review means the reviewer had an excellent experience. A 4-star review indicates a good stay with minor issues. A 3-star review suggests the stay was acceptable but had noticeable problems. Ratings of 2 or 1 star mean the experience fell short of expectations or had serious problems.
Your overall rating is the average of all reviews you have received. If you have 10 reviews and 8 are 5 stars, 1 is 4 stars, and 1 is 3 stars, your overall rating would be 4.7 stars. This average is what shows on your profile and what other users see when deciding whether to book with you.
For hosts, Airbnb uses ratings to determine search ranking. Listings with ratings of 4.6 stars or higher typically appear higher in search results. Hosts with ratings below 4.6 may see fewer booking requests. For guests, a low rating can make it harder to book certain properties, especially those with strict cancellation policies or high demand.
Where ratings appear across the Airbnb platform
Your rating shows in multiple places. On your profile page, it appears next to your name and profile picture. When you leave a review as a guest, your rating displays so hosts can see your history before accepting your booking. When you list a property as a host, your rating appears on your listing page so potential guests can review your track record.
If you search for a property to book, the host's rating shows on the listing card and on the full listing page. Similarly, when a host views your profile after you send a booking request, they see your guest rating. This visibility means your rating affects how others perceive you on the platform.
How to check your rating on mobile versus web
On the Airbnb mobile app, tap your profile picture in the bottom right corner. This opens your profile page, where your rating displays prominently under your name. Scroll down to see all your reviews listed individually with dates and star ratings.
On the web version at airbnb.com, click your profile picture in the top right corner and select "Profile" from the menu. Your rating and reviews appear on the same page. Both versions show the same information — the method is just different depending on which device you use.
The mobile app and web version update at the same time, so your rating is always current regardless of which platform you check.
Understanding the difference between overall rating and individual reviews
Your overall rating is a single number that represents the average of all your reviews. Individual reviews are the separate 1 to 5 star ratings and written comments that guests or hosts leave about their experience with you. You might have an overall rating of 4.8 stars, but that comes from many individual reviews — some 5 stars, some 4 stars, and so on.
Reading individual reviews is more useful than looking at the overall number alone. A 4.7 rating tells you that you are performing well, but reading the actual reviews tells you what guests appreciated and what they found frustrating. A review that says "The place was clean but the wifi was slow" gives you specific information you can act on, whereas the star rating alone does not.
Hosts and guests often focus on the overall rating because it affects visibility and booking chances, but the individual reviews are where you find the detail that helps you improve.
What happens if your rating drops or you receive a low review
If you receive a low review, your overall rating will decrease slightly depending on how many total reviews you have. A single 1-star review affects a profile with 5 total reviews much more than it affects a profile with 100 reviews. The impact is mathematical — one bad review out of five pulls your average down more than one bad review out of one hundred.
You cannot remove a review, but you can respond to it. Click on the review and select "Reply to review" to post a public response. This response appears directly under the review so other users see your side of the story. A thoughtful, honest response can help balance a negative review.
If a review violates Airbnb's policies — for example, if it contains profanity, threats, or personal information — you can report it. Click the three dots next to the review and select "Report this review". Airbnb will investigate and may remove it if it breaks the rules.
How to improve your rating over time
As a guest, you improve your rating by being a respectful visitor. Hosts rate guests on cleanliness, communication, and whether you follow house rules. Respond to host messages promptly, keep the space clean, and treat the property as if it were your own. These actions lead to positive reviews and a higher rating.
As a host, you improve your rating by maintaining your property, communicating clearly with guests, and resolving problems quickly. Respond to messages within a few hours, keep your listing accurate and up to date, and address maintenance issues before guests arrive. Guests rate hosts on cleanliness, accuracy of the listing, communication, and overall experience.
Your rating builds over time as you accumulate more reviews. A new account with one or two reviews will see bigger swings from each new review. An established account with dozens of reviews will see slower changes. This is why new hosts and guests sometimes see their rating fluctuate more than experienced ones.
Frequently Asked Questions
Can I see my rating before someone leaves a review?
No. Your rating only updates after a guest or host submits a review. You cannot see a review or rating until it is posted. Reviews typically appear within a few days after checkout, though the exact timing varies.
What if I disagree with a review someone left about me?
You can respond publicly to any review by clicking on it and selecting "Reply to review". Your response appears directly under the review. If the review violates Airbnb's policies, you can report it using the three-dot menu, and Airbnb will investigate whether to remove it.
Does my rating change when ready when a new review is posted?
Yes. Your overall rating updates automatically once a review is published. The change may take a few minutes to appear across all pages, but it happens the same day the review is posted.
Can I see who left me a review before I leave them one?
Yes. You can see the reviewer's name, profile picture, and their written comment before you write your own review. You are not required to leave a review in response, but many users do.
What is the minimum rating I need to stay on Airbnb as a guest?
Airbnb does not publish a specific minimum, but hosts can set their own requirements. Some hosts accept guests with any rating, while others require a minimum of 4.5 or 4.8 stars. A very low rating may make it harder to book certain properties, especially those with strict cancellation policies.