How to delete your Airbnb account permanently
To cancel your Airbnb account, log in to your account on a web browser, go to Account Settings, select "Account" from the left menu, scroll to the bottom, and click "Delete account". Airbnb will ask you to confirm the deletion and may ask why you're leaving. Once you confirm, your account and all associated data are removed within a few days. You cannot undo this action, so make sure you've downloaded any information you need first.
The process is the same whether you're a guest, host, or both. If you're a host with active listings or upcoming reservations, Airbnb will not let you delete your account until those bookings are resolved. You'll need to cancel any future reservations or wait until they're complete before proceeding.
Key Takeaways
- Account deletion happens through Account Settings on the web version of Airbnb, not through the mobile app.
- Active host listings or upcoming guest reservations will block deletion until those bookings are finished or cancelled.
- Once deleted, your account cannot be recovered, so read your booking history and messages beforehand if you need them.
- Cancelling a reservation before deleting your account may result in cancellation fees depending on the host's policy.
- Your payment and identity information is removed from Airbnb's servers when your account is deleted.
Why you might not be able to delete your account right now
Airbnb blocks account deletion if you have an active reservation as a guest — meaning a stay that hasn't ended yet. You'll need to wait until your checkout date passes, or contact the host to cancel the reservation. Cancelling a reservation may trigger fees; the amount depends on the host's cancellation policy and how close you are to the check-in date.
If you're a host, Airbnb won't delete your account while you have active listings or upcoming bookings. You must either delete all your listings or wait until all reservations are complete. If you have a reservation that's currently in progress, you cannot delete your account until the guest has checked out.
You also cannot delete your account if there's an open dispute, unresolved payment issue, or pending refund. Contact Airbnb Support to resolve these first.
Steps to delete your account on a computer
Open Airbnb in a web browser and log in with your email and password. Click your profile icon in the top right corner and select "Account" from the dropdown menu.
On the Account page, click "Account" in the left sidebar. Scroll all the way to the bottom of the page. You'll see a red button labeled "Delete account". Click it. Airbnb will show a confirmation screen explaining that deletion is permanent and asking you to confirm. Select the reason you're leaving from the dropdown menu (optional), then click "Delete account" again. You'll receive an email confirming that your account has been scheduled for deletion. The account is fully removed within a few days.
What happens to your data and bookings after deletion
Once your account is deleted, Airbnb removes your profile, message history, payment methods, and identity verification information from its active systems. Your booking history and reviews remain on the platform but are no longer linked to your name or profile — they appear as "Airbnb user" instead.
If you're a guest with past reservations, those bookings stay in your email receipt history. If you're a host, your past listings and guest reviews are archived but no longer visible on your profile. You won't be able to log back in or recover any messages or account details.
If you have a pending refund or payout, Airbnb will process it before or after deletion depending on the timing. Check your email for confirmation of any outstanding payments.
Downloading your information before you delete
Before you delete your account, read anything you might need later. Log into your account, go to Account Settings, and look for a "read your data" or "Data export" option if available. This lets you save your booking history, messages, and reviews as a file.
Take screenshots of any important messages, reservation confirmations, or host contact information. If you're a host, save copies of your listing descriptions, photos, and guest reviews. Once your account is deleted, you won't be able to access any of this information through Airbnb.
If you want to pause instead of delete
If you're not sure whether you want to leave Airbnb permanently, you have another option: deactivate your account temporarily. As a guest, you can straightforward stop using the platform without deleting anything. As a host, you can remove all your listings and pause your account without deleting it, which lets you reactivate later if you change your mind.
To pause as a host, go to your Listings page, click each listing, and select "Remove listing". This takes your properties offline without deleting your account. You can create new listings whenever you're ready to host again. This approach preserves your reviews and host history.
Frequently Asked Questions
Can I reactivate my account after deleting it?
No. Once you delete your Airbnb account, it cannot be recovered. If you want to use Airbnb again, you'll need to create a new account with the same or a different email address. Your old reviews, booking history, and host rating will not transfer to the new account.
Will deleting my account remove my reviews and ratings?
Your reviews and ratings remain on Airbnb but are no longer connected to your name or profile. They appear as posted by "Airbnb user" instead. Hosts and guests can still see the reviews you left, but they won't know it was you unless you told them directly.
What if I have a refund pending when I delete my account?
Airbnb will process any pending refunds to the payment method on file, even after your account is deleted. Check your email for confirmation. If the refund doesn't arrive within the expected timeframe, contact your bank or credit card company, as the delay may be on their end.
Can I delete my account through the Airbnb mobile app?
No. Account deletion is only available through the web version of Airbnb. Log in on a computer or tablet using a web browser, not the mobile app, to access the delete option.
Do I need to cancel my reservations before deleting my account?
Yes. If you have any active reservations as a guest or upcoming bookings as a host, you must cancel or wait for them to complete before Airbnb will let you delete your account. Cancelling may result in fees depending on the host's policy.