How to delete your Airbnb account
To delete your Airbnb account, log in to the website or app, go to your account settings, select "Account" from the menu, scroll to the bottom, and click "Delete account." Airbnb will ask you to confirm your decision and may show you any active bookings or listings that need to be resolved first. Once you confirm, your account and all associated data are removed permanently — you cannot undo this action.
The process takes a few minutes, but Airbnb may hold your account in a deletion state for up to 30 days before fully removing it from their servers. During that window, you can contact Airbnb support to cancel the deletion if you change your mind. After 30 days, the account is gone for good.
Key Takeaways
- You must resolve all active bookings and listings before Airbnb will let you delete your account.
- The deletion process happens in your account settings under "Account," not in a separate help section.
- Airbnb keeps your account in a pending deletion state for up to 30 days, during which you can still reverse the decision by contacting support.
- After 30 days, your account, messages, reviews, and payment information are permanently removed and cannot be recovered.
- If you have an active reservation as a guest or host, you must cancel or complete it before deletion is allowed.
What happens to your data when you delete
When your account is deleted, Airbnb removes your profile, message history, saved listings, and payment methods from their active systems. Your reviews and ratings remain on the platform under a generic "Airbnb user" label so that hosts and guests can still see feedback left on their listings, but your name and profile picture are no longer attached to them.
Your booking history and any past transactions are kept by Airbnb for legal and tax purposes, even after deletion. This is standard practice for payment processors and travel platforms. You will not be able to access this history yourself once your account is gone, but Airbnb retains it in case of disputes or refund requests.
Resolving active bookings before deletion
If you have a reservation coming up as a guest, you must cancel it before Airbnb will allow account deletion. The same applies if you are a host with active listings — you cannot delete your account while guests have booked stays. Canceling a reservation may trigger Airbnb's cancellation policy, which could result in a fee or loss of payment depending on how close the stay is.
If you are a host, you also need to remove all active listings from the platform. Go to your listings, click on each one, and select "Delist" or "Remove listing." This does not delete past reviews or your hosting history — it straightforward takes the listing off the market so new guests cannot book it.
Deleting your account on mobile versus desktop
The deletion process is nearly identical on the Airbnb app and website, but the menu structure differs slightly. On the website, log in, click your profile picture in the top right, select "Account," scroll to the bottom, and click "Delete account." On the app, tap the profile icon at the bottom, go to "Account," scroll down, and tap "Delete account."
Both routes require you to confirm your email address and reason for leaving before the deletion begins. Airbnb may also show you a list of active reservations or listings that need to be handled first. If you see this message, you cannot proceed with deletion until those are resolved.
What to do if you cannot find the delete option
If the delete account button does not appear in your settings, the most common reason is an active booking or listing. Check your reservations and listings carefully — even a listing marked as "unavailable" rather than "delisted" can block deletion. You must fully remove or cancel these before the option becomes available.
If you have resolved all bookings and listings but still cannot see the delete option, contact Airbnb support through the Help Center. Explain that you want to delete your account and cannot find the button. Support can sometimes manually process deletions or troubleshoot why the option is hidden in your account.
Canceling a deletion request within 30 days
After you request deletion, Airbnb enters your account into a 30-day pending deletion state. During this time, you can still log in and reverse the deletion by contacting Airbnb support. Tell them you want to cancel the deletion request, and they will reactivate your account with all your information restored.
After 30 days have passed, the account is permanently deleted and cannot be recovered. You would have to create a new account from scratch if you want to use Airbnb again. There is no way to retrieve a deleted account after this window closes.
Creating a new account after deletion
Once your account is fully deleted, you can create a new Airbnb account using the same email address. Airbnb does not prevent you from signing up again with the same email, phone number, or payment method. However, your old reviews, booking history, and host rating will not transfer to the new account — you will start fresh as a new user.
If you were a host with a strong rating, keep in mind that a new account will not have that history. Guests often look at host ratings and reviews before booking, so starting over can affect your ability to attract bookings initially.
Frequently Asked Questions
Can I delete my Airbnb account if I have a pending refund?
No. If you have an open refund request or dispute, you must resolve it before deletion. Contact Airbnb support to check the status of any refunds. Once the refund is processed or the dispute is closed, you can proceed with account deletion.
Will deleting my account remove my reviews and ratings?
Your reviews and ratings stay on the platform, but they are no longer linked to your name or profile. Hosts and guests can still see the feedback you left, but it appears under "Airbnb user" instead of your account name. This protects the integrity of reviews while removing your personal information.
What if I want to delete my account but keep my listing active?
You cannot delete your account while a listing is active. You must delist or remove the listing first. If you want someone else to manage the listing, you would need to transfer the listing to another account, which Airbnb does not officially support — you would have to remove it and have the other person create a new listing.
How long does it take for Airbnb to fully delete my account?
Airbnb puts your account into a pending deletion state when ready, but the full removal from their servers takes up to 30 days. You can reverse the deletion during this window by contacting support. After 30 days, the deletion is permanent and cannot be undone.
Can I delete my account if I am in the middle of a host payout?
You should wait until any pending payouts are completed before deleting your account. If you delete while a payout is processing, it may be delayed or rejected. Check your payment history and confirm that all earnings have been transferred to your bank account before you request deletion.