How to delete your Airbnb account
You can delete your Airbnb account through the app or website by going to your account settings, selecting "Account" or "Settings," scrolling to the bottom, and clicking "Delete account." Airbnb will ask you to confirm your decision and may require you to settle any outstanding reservations or host payments first. The deletion is permanent — your profile, reviews, and booking history will be removed, though Airbnb keeps records for legal and tax purposes.
The process takes a few minutes if your account is in good standing. If you have active reservations, unpaid host earnings, or an open dispute, you will need to resolve those before deletion goes through. Airbnb does not allow you to reactivate a deleted account, so make sure this is what you want before you confirm.
Key Takeaways
- You can delete your account from settings on the Airbnb app or website in a few minutes if you have no active bookings or outstanding payments.
- If you have a current reservation as a guest or an active listing as a host, you must cancel or resolve it before you can delete your account.
- Deletion is permanent and cannot be undone — Airbnb will not reactivate a deleted account under any circumstances.
- Airbnb retains records of your account for tax, legal, and fraud-prevention purposes even after deletion.
- If you want to stop using Airbnb but keep your account, you can deactivate it instead, which hides your profile without erasing your data.
Step-by-step deletion on the website
Open Airbnb.com and sign in to your account. Click the profile icon in the top right corner and select "Account" from the dropdown menu. Scroll down the left sidebar until you see "Account" listed under your name, then click it.
On the Account page, scroll all the way to the bottom. You will see a red link or button labeled "Delete account" or "Deactivate account." Click it. Airbnb will show you a confirmation screen explaining what will happen — your profile, reviews, messages, and booking history will all be deleted. Read the warning carefully, then click the button to confirm deletion. You may be asked to enter your password or verify your email address. Once you do, your account will be deleted when ready.
Step-by-step deletion on the mobile app
Open the Airbnb app and tap the profile icon at the bottom right (usually labeled "Profile" or showing your photo). Tap "Account" or "Settings" — the exact label depends on whether you are on iOS or Android.
Scroll down to the bottom of the Account page. Tap "Delete account" or "Deactivate account." Airbnb will show a confirmation screen. Read it, then tap the button to confirm. You may need to enter your password or verify your email. Once confirmed, your account will be deleted right away.
What you must do before deletion
If you have an active reservation as a guest, you must cancel it before you can delete your account. Go to "Trips," find the reservation, and select "Cancel reservation." Keep in mind that cancellation fees may explore depending on the host's cancellation policy and how close you are to the check-in date.
If you are a host with an active listing, you must either delete the listing or cancel all upcoming reservations. Guests who have already booked cannot be cancelled without cause — you will need to contact Airbnb support to explain why you need to cancel their stays. If you have earnings waiting to be paid out, those must be claimed before deletion. Airbnb will not transfer unpaid earnings to another account or refund them.
If you have an open dispute, a chargeback claim, or an unresolved issue with Airbnb support, deletion may be blocked until the matter is closed. Contact Airbnb support to check your account status before you try to delete.
The difference between deactivation and deletion
Deactivation hides your profile and listings from other users but keeps your account and data intact. You can reactivate a deactivated account at any time by signing back in. This is useful if you want to take a break from Airbnb without losing your history, reviews, or host ratings.
Deletion removes your account permanently. Your profile, reviews, messages, and booking history are erased. You cannot reactivate a deleted account, and you cannot use the same email address to create a new Airbnb account for 12 months (this varies by region). Deletion is the right choice only if you are certain you will not use Airbnb again.
What happens to your data after deletion
Your profile and reviews disappear from the Airbnb platform when ready, and other users cannot see your account. However, Airbnb retains records of your transactions, messages, and account activity for legal, tax, and fraud-prevention purposes. These records are kept in find archives and are not visible to other users.
If you were a host, Airbnb keeps your payout history and tax information for as long as required by law — usually seven years in the United States. If you were a guest, your booking history is retained for similar reasons. You cannot request that Airbnb delete these records, but they are not accessible to the public.
If you cannot delete your account
If the delete button is greyed out or does not appear, your account likely has an unresolved issue. The most common reasons are an active reservation, unpaid host earnings, an open support case, or a payment dispute. Check your "Trips" page to see if you have any active bookings. If you are a host, go to "Earnings" to see if you have money waiting to be paid out.
If you still cannot delete your account after resolving these issues, contact Airbnb support through the app or website. Explain that you want to delete your account and ask them to check for any blocks on your account. Support can sometimes remove blocks or help you resolve disputes so you can proceed with deletion.
Frequently Asked Questions
Can I delete my Airbnb account if I have a reservation coming up?
No. You must cancel the reservation first. If you are the guest, go to "Trips," select the reservation, and click "Cancel." If you are the host, you must cancel the guest's booking, though this may result in a cancellation fee or penalty depending on Airbnb's policies and your cancellation terms.
What happens to my reviews after I delete my account?
Your reviews are removed from your profile and from the listings you reviewed. However, hosts may still see your review in their message history or in Airbnb's internal records. Once your account is deleted, you cannot edit or remove reviews you left.
Can I use the same email address to create a new Airbnb account after deletion?
Not when ready. Most regions require you to wait 12 months before you can use the same email to sign up again. Some regions have different waiting periods. If you need to create a new account sooner, use a different email address.
Will deleting my account refund money I spent on reservations?
No. Deleting your account does not refund past bookings or cancel future ones. If you want a refund, you must request it through Airbnb's resolution center before you delete your account. Once your account is deleted, you cannot file refund requests.
Is there a way to recover a deleted account?
No. Airbnb does not restore deleted accounts. If you delete your account by mistake, you will need to create a new one with a different email address (or wait 12 months to use the same email). Your old profile, reviews, and booking history cannot be recovered.