How to delete your Airbnb account
You can delete your Airbnb account through the app or website in about five minutes. Go to your account settings, scroll to the bottom, and select "Delete account." Airbnb will ask you to confirm your choice and explain what happens to your data and any active bookings. Once you confirm, your account and profile are removed permanently—you cannot undo this action.
Before you delete, understand that Airbnb keeps some information for legal and tax reasons, even after your account is gone. If you have an active reservation as a guest or a listing as a host, you must cancel or remove it first. Airbnb will not let you delete an account with outstanding bookings or payments.
Key Takeaways
- You must cancel all active guest reservations and remove all active listings before Airbnb will let you delete your account.
- The deletion process takes place in account settings under "Delete account" and cannot be reversed once confirmed.
- Airbnb retains some personal information after deletion for tax, legal, and dispute resolution purposes.
- If you have unpaid fees, refund disputes, or host cancellations on record, you may not be able to delete until those are resolved.
- Deleting your account does not automatically refund money in your Airbnb wallet or credits—you should withdraw or use those first.
Steps to delete your account on the website
Open Airbnb.com and sign in to your account. Click the profile icon in the top right corner and select "Account." Scroll all the way to the bottom of the page until you see "Delete account" in red text.
Click "Delete account." Airbnb will show you a summary of what will happen: your profile will be removed, your reviews will be deleted, and any messages with hosts or guests will be erased. Read through this information, then click the confirmation button. You will be asked to enter your password one more time to confirm the deletion is intentional. After you do, your account is permanently deleted.
Steps to delete your account on the mobile app
Open the Airbnb app and tap the profile icon at the bottom right. Tap "Account" and scroll to the very bottom of the page. You will see "Delete account" in red text—tap it.
The app will show you the same warning message as the website. Tap the confirmation button, enter your password when prompted, and your account will be deleted. The process is identical to the website version, just formatted for your phone screen.
What you must do before deleting
If you are a guest with an upcoming reservation, you must cancel it before you can delete your account. Go to "Trips," select the reservation, and tap "Cancel reservation." Keep in mind that cancellation fees depend on the host's cancellation policy—some hosts charge a fee even if you cancel far in advance.
If you are a host with active listings, you must remove each listing before deletion. Go to "Listings," select each one, and choose "Remove listing." Airbnb will ask whether you want to keep or delete the reviews and photos associated with that listing. Any guest reservations tied to your listings must be cancelled first, which means notifying those guests and working out refunds according to your cancellation policy.
If you have a balance in your Airbnb wallet—money from host payouts, credits, or refunds—withdraw it to your bank account or use it to book a stay before you delete. Once your account is gone, you cannot access that money.
What happens to your information after deletion
Your profile, reviews, and messages are deleted when ready and are no longer visible to other users. However, Airbnb keeps certain information in its systems for legal compliance, tax reporting, and dispute resolution. This includes payment records, transaction history, and communication logs related to past bookings.
If you were a host, Airbnb retains records of your payouts and any host cancellations or violations. If you were a guest, your booking history and any disputes with hosts remain in Airbnb's records. This information is kept confidential and is not shared with other users, but Airbnb may use it if a legal issue arises or if a tax authority requests it.
Reasons you might not be able to delete your account
Airbnb will block deletion if you have an active reservation as a guest or an active listing as a host. You must cancel or remove these first. If you have an ongoing dispute with a host or guest—for example, a damage claim or a refund disagreement—you cannot delete until the dispute is resolved.
If you have unpaid fees, a negative account balance, or a chargeback on record, Airbnb may prevent deletion until you settle the debt. If you were flagged for violating Airbnb's community standards or host policies, you may be temporarily or permanently banned from the platform, which can also block deletion.
If you are unsure why deletion is blocked, contact Airbnb support through the app or website. Tap the profile icon, scroll to "Help," and select "Contact us." Explain that you are trying to delete your account and ask why the option is unavailable.
Alternatives to full deletion
If you do not want to delete permanently but want to step back from Airbnb, you can deactivate your account instead. Deactivation hides your profile and listings temporarily without erasing your data. You can reactivate later if you change your mind. To deactivate, go to Account settings and look for "Deactivate account" or "Pause my listings" (for hosts).
As a guest, you can also straightforward stop using the app and let your account sit inactive. Your profile will remain, but you will not receive messages or notifications. As a host, you can remove all listings without deleting your account, which takes your properties offline while preserving your account history and reviews.
Frequently Asked Questions
Can I get my money back from my Airbnb wallet after I delete my account?
No. Once your account is deleted, you cannot access money in your wallet. Withdraw any balance to your bank account or use credits to book a stay before you delete. If you delete with money still in your wallet, that money is forfeited.
Will my reviews disappear when I delete my account?
Yes. All reviews you wrote and reviews written about you will be deleted from the platform and will no longer be visible to other users. However, Airbnb may keep copies of review text in its internal systems for dispute resolution and record-keeping.
What if I delete my account and then want to rejoin Airbnb?
You can create a new account with the same email address or a different one. However, your old account history, reviews, and profile information will not transfer. You will start fresh as a new user with no history on the platform.
Does deleting my account remove me from Airbnb's mailing list?
Yes. Once your account is deleted, you will stop receiving emails from Airbnb. If you only want to stop emails without deleting, go to Account settings and uncheck "Marketing emails" or "Promotional emails" instead.
How long does it take for my account to be fully deleted?
Deletion is when ready once you confirm. Your profile and listings disappear right away. However, Airbnb's internal systems may take a few days to fully process the deletion across all their servers, though this does not affect you as a user.