Delete Your Account Through Account Settings

To delete your Airbnb profile, log into your account on a computer or the mobile app, then go to Account in the top right corner and select Settings. Scroll down to the bottom of the page until you see Permanently delete account and click that link. Airbnb will ask you to confirm your decision and may ask follow-up questions about why you're leaving.

The deletion process takes a few minutes to complete once you confirm. Your profile, listings, reviews, and booking history will be removed from the Airbnb platform. However, Airbnb keeps some information for legal and financial records — they do not erase everything when ready from their servers.

Key Takeaways

  • You can delete your account through Settings on the Airbnb website or app by clicking Permanently delete account at the bottom of the page.
  • Deletion removes your profile, listings, and reviews from the public site, but Airbnb retains some data for tax and legal purposes.
  • If you have active bookings or pending payments, you may need to resolve those before deletion is allowed.
  • Deleting your account is permanent — you cannot recover a deleted profile or reactivate it later.
  • If you want to keep your account but stop using it, you can deactivate instead, which hides your profile without erasing it.

What Happens to Your Bookings and Listings

If you are a guest with upcoming reservations, you cannot delete your account until those bookings are complete or cancelled. Airbnb requires you to honour existing reservations or cancel them through the normal cancellation process first. Once all bookings are settled, you can proceed with deletion.

If you are a host with active listings, those listings will be removed when you delete your account. Any pending payments from guests will still be processed and sent to your bank account on the normal schedule. After deletion, you will no longer be able to manage those listings or respond to guest messages.

Deactivation as an Alternative to Deletion

If you are unsure about permanently deleting your account, Airbnb offers account deactivation as a middle ground. Deactivating hides your profile and listings from other users but keeps your account data intact. You can reactivate a deactivated account at any time by logging back in.

Deactivation is useful if you want to take a break from Airbnb without losing your review history, host rating, or booking record. Your profile will not appear in search results, and new guests cannot contact you. However, existing guests can still message you about past bookings.

What Information Airbnb Keeps After Deletion

Even after you delete your account, Airbnb retains certain information for tax reporting, fraud prevention, and legal compliance. This includes payment records, transaction history, and any disputes or chargebacks. They also keep records related to any active or past legal claims.

Your reviews and ratings may remain visible on the platform under a generic name rather than your profile name. This protects the integrity of host and guest ratings. If you want your reviews removed, contact Airbnb support directly — they may remove them in certain situations, but deletion of your account does not automatically erase them.

Steps to Take Before You Delete

Before you delete your account, read any information you want to keep. Take screenshots of your booking history, reviews, or messages. If you are a host, save copies of your listing descriptions and photos. Airbnb does not provide an automatic data read tool, so manual saving is necessary.

Settle any outstanding payments or disputes. If you have a pending payout, wait for it to process before deleting. If there is an unresolved issue with a booking, contact Airbnb support to resolve it first — deletion will not cancel an active dispute.

If You Cannot Delete Your Account

Some accounts cannot be deleted when ready. Common reasons include active bookings, pending payments, open disputes, or recent cancellations. Airbnb may also prevent deletion if your account is under review for a policy violation.

If the delete button is greyed out or you see an error message, contact Airbnb support through the Help Centre. Explain your situation, and they can tell you what needs to be resolved before deletion is allowed. Support response times vary, but they typically reply within 24 to 48 hours.

Frequently Asked Questions

Can I recover my account after I delete it?

No. Deletion is permanent. Once your account is deleted, you cannot reactivate it or recover your profile, listings, or messages. If you think you might return to Airbnb later, deactivate instead of delete.

Will my reviews disappear when I delete my account?

Your name will be removed from your reviews, but the review text itself usually remains on the platform to preserve the integrity of ratings. If you want a specific review removed, contact Airbnb support with details about which review and why.

What happens to my payment information after deletion?

Airbnb removes your payment method from your active account, but they keep transaction records for tax and legal purposes. Your bank or credit card company will no longer see Airbnb as a merchant on future statements.

Can I delete my account if I have an active dispute?

No. You must resolve any open disputes, chargebacks, or claims before deletion is allowed. Contact Airbnb support if you have a pending issue and want to delete your account.

Is there a difference between deleting and deactivating?

Yes. Deletion removes your account permanently and erases your profile from the platform. Deactivation hides your profile but keeps your account data — you can reactivate anytime by logging in. Choose deactivation if you might return to Airbnb.