Airbnb does not offer a built-in merge function for accounts

If you have two Airbnb accounts and want to use only one, you cannot merge them directly through the app or website. Airbnb's system does not combine account data, payment methods, or reservation history from one profile into another. Instead, you will need to manually transfer the information you want to keep and then stop using the old account.

The process depends on what you are trying to accomplish: consolidating your bookings under one name, combining payment methods, or moving a listing from one account to another. Each situation requires different steps, and some transfers may not be possible without contacting Airbnb support.

Key Takeaways

  • Airbnb does not merge accounts automatically, so you must decide which account to keep and which to retire.
  • You can add multiple payment methods to a single account, so you do not need separate accounts to use different cards or bank accounts.
  • If you host a listing on one account and want to move it to another, you will need to contact Airbnb support because listings cannot be transferred by the user.
  • Past reservations and reviews stay with the account they were made on and cannot be moved to a different profile.
  • Deactivating an old account is safer than deleting it if you think you might need to reference past bookings or host information later.

Decide which account to keep as your primary

Before you take any action, choose the account you want to use going forward. Consider which one has the payment methods you use most often, the reviews or host history you want to preserve, or the email address you check regularly. This account will become your single Airbnb profile.

The account you choose to retire will still exist in Airbnb's system, but you will not use it for new bookings or hosting. Any past reservations, reviews, and host ratings will remain attached to that old account and will not transfer to your primary account.

Add all your payment methods to your primary account

Log into the account you decided to keep. Go to Account Settings, then select Payment Methods. Add any credit cards, debit cards, or bank accounts from your other Airbnb account that you want to have available. You can store multiple payment methods on a single account, so there is no reason to maintain separate profiles just to use different cards.

To add a payment method, click the Add Payment Method button, enter the card or bank details, and follow the prompts to verify it. Once added, you can use any of these methods when you book a reservation or receive a payout as a host. This step eliminates the main practical reason most people keep two accounts.

Transfer a listing from one account to another

If you host a property on your old account and want it to appear on your primary account instead, you cannot do this yourself through the app or website. Listings are permanently tied to the account that created them. To move a listing, you must contact Airbnb support and explain that you want to transfer the property to a different account.

Airbnb support can sometimes help with this request, but the process is not automatic and may take several days. You will need to provide proof that you own or manage the property and that both accounts belong to you. Have your account email addresses, the listing address, and your ID ready when you reach out. Be aware that transferring a listing may affect its search ranking or reservation history, so ask support what to expect before you proceed.

Understand what you cannot move between accounts

Your past reservations, guest reviews, and host ratings are permanently attached to the account where they were created. You cannot move these to your new primary account. If you have a strong host rating or positive guest reviews on your old account, deactivating it rather than deleting it lets you preserve that history in case you need to reference it later.

The same applies to your guest review history. If you have booked many stays and built up a profile with reviews from hosts, those reviews stay with that account. Starting fresh on a new account means you will begin with zero reviews, which may affect your ability to book certain properties that require a minimum guest rating.

Deactivate or delete your old account

Once you have moved everything you need to your primary account, you can remove the old one. You have two options: deactivate or delete. Deactivating keeps the account in Airbnb's system but makes it inactive—you cannot log in or use it, but the account and its history remain on file. Deleting permanently removes the account after 30 days, though Airbnb may retain some data for legal reasons.

To deactivate, go to Account Settings on your old account, scroll to the bottom, and select Deactivate Account. You will be asked to confirm and may see a survey asking why you are leaving. To delete, follow the same path but select Delete Account instead. If you delete, you have 30 days to change your mind and reactivate before the account is permanently removed. After 30 days, you cannot recover it.

Contact Airbnb support if you need help

If you run into problems during the process—such as a listing you cannot move, a payment method that will not add, or an account you cannot deactivate—reach out to Airbnb support through the Help Center. Log into the account with the issue, go to Help, and select Contact Us. Describe your situation clearly and mention that you are consolidating two accounts.

Response times vary, but Airbnb typically replies within 24 to 48 hours. Have your account email addresses, any relevant reservation or listing numbers, and a clear explanation of what you are trying to do ready when you contact them. Support can sometimes override restrictions or move data that the standard process does not allow.

Frequently Asked Questions

Will my guest reviews transfer to my new account?

No. Reviews are tied to the account where the reservation was made and cannot be moved. If you want to preserve your review history, keep your old account active or deactivated rather than deleting it. You can reference those reviews if you need to prove your history to hosts or Airbnb support.

Can I use the same email address for both accounts?

No. Airbnb requires each account to have a unique email address. If you want to close your old account and use its email for a new one, you must first change the email on the old account to something else, then deactivate or delete it. After that, you can use the original email to create a new account if needed.

What happens to my host payouts if I merge accounts?

Payouts are sent to the bank account or payment method linked to the account where the reservation was made. If you had a listing on your old account, future payouts from that listing will still go to that account unless you transfer the listing to your primary account first. Contact support before you deactivate your old account if you have pending payouts.

How long does it take to delete an account?

Airbnb gives you 30 days after you request deletion to change your mind. During those 30 days, the account is in a pending deletion state and you can reactivate it. After 30 days, the deletion is permanent and cannot be undone. Deactivation, by contrast, can be reversed at any time.

Can I have two active accounts at the same time?

Technically yes, but Airbnb discourages it and may suspend both accounts if it detects that you are using them to circumvent policies or manipulate the platform. If you have a legitimate reason to maintain two accounts, contact support to explain your situation before you create the second one.