Where to Find Your Rating on the Airbnb App and Website
Your Airbnb rating appears on your profile, which you can view from any device where you're logged in. On the mobile app, tap the profile icon in the bottom right corner, then select "Reviews" to see your overall rating and individual reviews from hosts. On the desktop website, click your profile photo in the top right, choose "Reviews," and you'll see the same information displayed as a number out of 5 stars, along with written feedback from each host you've stayed with.
The rating is calculated from all reviews hosts have left about you as a guest. Airbnb displays your average score prominently on your profile so that hosts can see it when you send a booking request. If you've never stayed anywhere through Airbnb, you won't have a rating yet — it only appears after your first completed stay and the host has submitted a review.
Key Takeaways
- Your guest rating is visible in your profile under the "Reviews" section on both the app and website.
- The rating is an average of all reviews from hosts, displayed as a number out of 5 stars.
- You can read the full text of each review a host left about you, including any comments about your behavior or how you treated the property.
- Your rating affects whether hosts will accept your booking requests, so understanding what hosts see is useful before you book.
- You cannot edit or delete reviews once a host has submitted them, but you can respond to them publicly.
What Your Rating Number Means to Hosts
Hosts use your rating to decide whether to accept your booking request. A rating of 4.8 or higher is generally considered strong, while anything below 4.5 may cause some hosts to decline your request, especially if they have many other options. Some hosts set their own minimum rating requirement in their listing settings, which means Airbnb will automatically reject your request if you don't meet that threshold.
The written reviews matter as much as the number. A host might see a 4.7 rating but read that you left the place dirty or were unresponsive to messages, which would make them decline your booking even though your score is decent. Conversely, a 4.6 rating with reviews praising you as respectful and communicative may be accepted by most hosts because the feedback tells a positive story.
Reading Individual Reviews Hosts Left About You
When you open your Reviews section, you'll see each review listed separately with the host's name, the property location, the date of your stay, and the star rating they gave you. Click on any review to read the full text comment the host wrote. This is where you'll learn specifically what the host thought about how you treated their property, whether you followed house rules, and how you communicated with them.
Reviews are public — other hosts can read them when you send a booking request. This means a review mentioning that you broke something, ignored quiet hours, or didn't follow checkout instructions will be visible to future hosts. Reading your reviews carefully helps you understand what feedback is affecting your rating and what you might do differently on your next stay.
How to Respond to a Review
You can write a public response to any review a host has left about you. Open the review, scroll to the bottom, and select "Write a response." Your reply will appear directly below the host's review on your profile, so other hosts will see both the original feedback and what you said in return. Keep your response brief, professional, and honest — this is not the place to argue with the host or make excuses.
A thoughtful response can help soften a negative review. If a host wrote that you were late checking out, you might respond: "Thank you for hosting me. I apologize for the late checkout — I'll be more careful with timing on my next stay." This shows future hosts that you take feedback seriously. Avoid defensive language or lengthy explanations; a sentence or two is usually enough.
Why Your Rating Might Be Lower Than You Expected
Hosts rate based on how well you followed house rules, the condition you left the property in, your communication, and your respect for quiet hours and other guests. A single negative review can pull down your overall average significantly if you don't have many reviews yet. If you've only had two stays and one host gave you 3 stars, your rating will be 4.0 even if the other host gave you 5 stars.
Some hosts also rate based on factors outside your control — they might give lower ratings because the neighborhood was noisy or they had a bad day. You cannot remove or dispute a review, but you can respond to it and focus on earning positive reviews from future stays. Over time, more positive reviews will raise your average.
Checking Your Rating Before Sending a Booking Request
Before you send a request to book a listing, take a moment to check your own rating and read what hosts have said about you. This gives you a realistic sense of how likely the host is to accept your request. If your rating is below 4.5 and the listing is popular with many requests, the host may decline yours in favor of guests with higher ratings.
If you notice a pattern in your reviews — for example, multiple hosts mentioning that you didn't follow house rules or left the place messy — that's useful information. You can adjust your behavior on your next stay to address those specific concerns. Hosts are more likely to accept requests from guests whose reviews show they communicate well, respect the property, and follow instructions.
Frequently Asked Questions
Can I see my rating before I've had any stays?
No. Your rating only appears after your first stay is complete and the host has submitted a review. Until then, your profile will show that you have no reviews yet. New guests sometimes worry this will hurt their chances of booking, but many hosts understand that everyone starts without a rating.
What if a host's review about me is unfair or untrue?
You cannot remove or edit a review once it's been submitted. You can write a public response explaining your side of the story, but Airbnb does not remove reviews based on disputes between guests and hosts. If the review violates Airbnb's review policy — for example, it contains harassment or false claims — you can report it through the app, and Airbnb may investigate.
Does my rating affect whether I can book luxury properties?
Some luxury listings have higher minimum rating requirements set by the host. If your rating is below their threshold, Airbnb will not let you send a request. You can see a listing's minimum rating requirement before you try to book — it's usually shown near the "Request to Book" button if one exists.
How long does it take for a new review to show up on my profile?
Reviews typically appear within a few days after checkout, though it can take up to two weeks. The host has 14 days from checkout to submit a review. Once they do, it will appear on your profile and your overall rating will recalculate to include the new review.
Can I ask a host to change their review of me?
You can contact the host privately through Airbnb messaging and politely ask them to reconsider, but they are not required to change it. Most hosts will not alter a review they've already submitted. Your best option is to respond publicly to the review and focus on earning positive reviews from future stays.