Where to find your reviews on Airbnb
Your reviews appear on your Airbnb profile, which you can reach from any device where you are signed in. On the Airbnb website, click the profile icon in the top right corner, then select "Profile" from the menu. On the Airbnb app, tap the profile icon at the bottom right, then tap "Profile." Once you are on your profile page, scroll down until you see the "Reviews" section — this shows all the reviews guests have left about you as a host, or all the reviews you have left about properties where you stayed as a guest.
The reviews section displays them in reverse chronological order, meaning the most recent reviews appear first. Each review shows the guest's name (or username if they chose privacy), the date they stayed, their rating out of five stars, and the text of their review. You can scroll through as many reviews as you have received.
Key Takeaways
- Your reviews are visible on your profile page under a dedicated "Reviews" section that you reach through the profile menu.
- Reviews appear in reverse chronological order, with the newest ones at the top of the list.
- Each review shows the guest's name or username, the stay date, their star rating, and the full text of what they wrote.
- You can view reviews on both the Airbnb website and mobile app using the same profile navigation steps.
- Hosts can respond to reviews, and those responses are visible alongside the original review text.
Viewing reviews as a host versus a guest
The reviews you see depend on whether you are looking at your profile as a host or a guest. If you have both hosted and stayed on Airbnb, your profile will show separate sections for each. Host reviews are written by guests who stayed at your property and reflect their experience with the listing and your hospitality. Guest reviews are written by hosts about you as a guest and reflect how you treated their property and followed house rules.
To see which type of review you are looking at, check the context. Host reviews will mention specific details about your listing, amenities, or communication. Guest reviews will comment on your behavior as a visitor, cleanliness, respect for rules, or how you left the property. Both types are important — hosts use guest reviews when deciding whether to accept your booking, just as you may read host reviews before deciding to stay somewhere.
Understanding what information each review contains
Every review on Airbnb includes several pieces of information. The guest's name or username appears at the top, along with the dates of their stay and the number of stars they gave (one to five). Below that is the written review itself, which can range from a single sentence to several paragraphs. Some reviews include photos that the guest uploaded, though this is optional.
If you are a host, you will also see a "Response" section below each review if you have written one. Your response is visible to anyone reading the review, so it is a chance to address concerns, thank the guest, or provide context. If you have not responded yet, you will see a button or link that says "Respond to review" or similar wording. Guests cannot respond to reviews written about them, but hosts can respond to guest reviews about their listings.
Filtering and sorting your reviews
Airbnb does not offer built-in filters to sort reviews by rating, date, or keyword on the main profile page. However, you can manually scroll through your reviews in the order they appear (newest first) and read through them at your own pace. If you are looking for a specific review and remember roughly when it was written, scrolling backward in time is usually the fastest method.
If you need to search for a review by guest name or specific topic, your web browser's search function can help. Press Ctrl+F (or Cmd+F on Mac) while viewing your reviews page, then type a word or name you remember from the review. The browser will highlight matching text on the page, though this only works for reviews already loaded on your screen — if you have many reviews, you may need to scroll to load older ones first.
Responding to reviews as a host
As a host, you have the option to respond to any review a guest leaves about your listing. To do this, find the review on your profile, scroll to the bottom of it, and look for a "Respond" button or link. Click it to open a text box where you can write your response. Airbnb allows you to write up to 1,024 characters, which is roughly 150 to 200 words depending on word length.
Your response appears directly below the guest's review and is visible to anyone browsing your listing. Use responses to thank guests for positive feedback, address any concerns raised in negative reviews, or clarify misunderstandings. Keep your tone professional and helpful — potential guests read host responses and use them to judge how you handle feedback. You can edit or delete your response at any time by clicking the three-dot menu next to it.
What to do if you cannot find a review you remember
If you are looking for a specific review and cannot find it by scrolling, the review may have been removed. Airbnb removes reviews that violate its content policy — for example, reviews that contain hate speech, threats, or personal information like phone numbers or email addresses. If a review was removed, you will not see it on your profile, though Airbnb may send you an email notification explaining why.
Another reason you might not find a review is if it was written about a different property (if you host multiple listings) or during a different time period than you remember. Double-check that you are on the correct profile section — host reviews and guest reviews are separate. If you believe a review was removed in error, or if you have questions about a specific review, you can contact Airbnb support through the Help Center on the website or app.
Viewing reviews on the Airbnb app versus the website
The process for viewing reviews is nearly identical on the Airbnb app and website, but the layout differs slightly. On the website, your profile page displays reviews in a scrollable list with full text visible. On the app, reviews may be condensed or require tapping to expand, depending on your device and the current version of the app. Both versions show the same information — guest name, dates, rating, and review text — just formatted differently.
If you prefer one platform over the other, you can use whichever you find easier. Some people find the website easier for reading many reviews at once because the larger screen shows more text without scrolling. Others prefer the app because they can check reviews on the go. Your reviews are synced across both platforms, so reading a review on the app and then checking it on the website will show the same content and any responses you have written.
Frequently Asked Questions
Can guests see my response to their review?
Yes, your response is visible to anyone who reads the review, including the guest who wrote it and potential future guests. Your response appears directly below the guest's review on your listing page and on your profile. This is why it is important to keep responses professional and factual.
How long after a stay does a review appear on my profile?
Guests have up to 14 days after checkout to write a review. Once they submit it, the review typically appears on your profile within a few hours, though it may take up to 24 hours in some cases. You will receive an email notification when a new review is posted.
Can I delete a review that was written about me?
You cannot delete a review written by a guest, but you can report it to Airbnb if it violates the content policy — for example, if it contains hate speech, threats, or false information. Airbnb will investigate and may remove the review. You can report a review by clicking the three-dot menu next to it and selecting "Report review."
Do reviews from canceled bookings appear on my profile?
No, reviews can only be written after a guest has checked out from a completed stay. If a booking is canceled before the guest arrives or before checkout, neither party can write a review for that reservation.
What if I want to hide my reviews from other users?
You cannot hide your reviews from other Airbnb users — all reviews on your profile are public and visible to anyone browsing your listing or profile. However, you can control your profile visibility settings to limit who can see your full profile. Check your privacy settings in the account menu for options.