Carnival's Policy on Felony Convictions
Carnival Cruise Line does not have a blanket ban on passengers with felony convictions. Whether you can board depends on the specific crime, how long ago it occurred, and whether you have completed your sentence and any probation or parole requirements. Carnival conducts background checks on all passengers, and the decision to deny boarding is made on a case-by-case basis rather than by automatic rule.
The cruise line's primary concern is passenger and crew safety. Crimes involving violence, sexual offenses, or drug trafficking are more likely to result in denial than white-collar offenses or crimes from decades past. If you have a felony on your record, you should contact Carnival directly before booking to learn whether you will be permitted to board.
Key Takeaways
- Carnival does not automatically deny boarding to anyone with a felony conviction; decisions are made individually based on the type of crime and when it occurred.
- You must disclose your conviction history truthfully when asked during the booking process or at check-in, as lying can result in when ready denial and loss of payment.
- Crimes involving violence, sexual offenses, or drugs carry higher risk of denial than other felonies.
- Contacting Carnival's customer service before you book is the safest way to learn whether you will be allowed to board.
- International ports may have their own entry requirements that are stricter than Carnival's policy and could prevent you from boarding at certain stops.
What Happens During the Background Check
When you book a Carnival cruise, you provide your full legal name, date of birth, and government-issued ID. Carnival uses this information to run a background check through third-party screening services. The check looks for criminal convictions, not arrests or charges that did not result in conviction.
You will be asked directly on the booking form whether you have any felony convictions. You must answer truthfully. If you lie and Carnival discovers the conviction later — either during the background check or at the port when you check in — the cruise line can refuse to let you board and keep your payment. There is no refund for dishonesty during booking.
The background check typically takes a few days to a week. If Carnival has concerns about your record, a representative will contact you before your cruise date to discuss it. This is your opportunity to explain the circumstances and provide context about your rehabilitation.
Crimes That Typically Result in Denial
Carnival is most likely to deny boarding for violent felonies, including assault, battery, robbery, and homicide. Sexual offenses — whether against adults or children — almost always result in denial. Drug trafficking and distribution convictions also carry a high risk of refusal, though straightforward possession convictions may be treated differently depending on how recent they are.
Crimes involving fraud, embezzlement, or theft are evaluated more flexibly, especially if they occurred many years ago and you have maintained a clean record since. A single felony conviction from 15 or 20 years ago is less likely to result in denial than a recent one or multiple convictions.
Carnival also considers whether you are currently on probation or parole. If you are still under court supervision, the cruise line may deny your booking or require written permission from your probation or parole officer. Some officers will not grant permission for international travel, which would prevent you from boarding.
International Ports and Entry Requirements
Even if Carnival allows you to board, the countries where the ship stops may not. Many nations have their own entry laws that are stricter than Carnival's policy. Canada, for example, requires visitors to declare felony convictions and may deny entry based on the crime, even if it is decades old.
If your cruise includes stops in Canada, Mexico, or the Caribbean, research that country's entry requirements before you book. You can contact the embassy or consulate of each destination country to ask whether your specific conviction would bar entry. If a country will not let you off the ship, you will still be charged for that port day, and you cannot get a refund for the missed stop.
Some cruises visit only U.S. ports or private islands, which avoids this problem entirely. If you have a felony conviction and want to cruise internationally, choosing a U.S.-only itinerary removes the risk of being denied entry at a foreign port.
How to Contact Carnival Before Booking
Carnival's customer service team can answer questions about your specific situation before you spend money on a booking. Call 1-800-CARNIVAL (1-800-227-6482) and ask to speak with someone about background check concerns. Have your full legal name, date of birth, and details about your conviction ready — the year it occurred, the state where you were convicted, and the type of crime.
Be honest and direct. The representative cannot promise an outcome, but they can tell you whether similar cases have been approved or denied in the past. If they say your record is likely to be a problem, you will know before you pay for the cruise. If they say it should not be an issue, ask them to note your conversation in your account so there is a record of your disclosure.
You can also submit a written inquiry through Carnival's website contact form, though phone contact is faster and gives you a chance to discuss your situation in detail.
What to Do If You Are Denied Boarding
If Carnival denies you boarding at the port on the day of departure, you will not receive a refund. The cruise line's terms state that passengers denied boarding for criminal history or safety reasons forfeit their payment. This is why contacting them before you book is so important.
If you believe the denial was made in error — for example, if Carnival confused your record with someone else's — you can request a review. Ask to speak with the port manager and provide any documentation you have, such as court records showing your conviction was expunged or your sentence was completed years ago. This rarely overturns a denial on the same day, but it may help if you want to rebook a future cruise.
Some passengers have successfully rebooked after waiting several years and demonstrating a clean record since their conviction. If you are denied, ask Carnival what circumstances might allow you to cruise with them in the future.
Expungement and Record Sealing
If your felony conviction has been expunged or your record has been sealed by a court, Carnival's background check may not show it. Expungement means the conviction is removed from your public criminal record; sealing means it is hidden from most employers and agencies but may still be visible to law enforcement and some government bodies.
The rules for expungement vary by state and by the type of crime. Some states allow expungement after a certain number of years have passed; others allow it only for specific offenses. If you believe your record may have been expunged or sealed, contact the court in the county where you were convicted to confirm your current record status.
If your record has been expunged, you can truthfully answer "no" when asked about felony convictions on the Carnival booking form. If it has only been sealed, the answer depends on how the question is worded — sealed records are typically not visible to private background check companies, so you may be able to answer "no" in that case as well. When in doubt, contact Carnival and the court to clarify before you book.
Frequently Asked Questions
Will Carnival definitely deny me if I have an old felony conviction?
No. Carnival reviews each case individually. An old conviction, especially for a non-violent crime, is less likely to result in denial than a recent one. The best way to know is to contact Carnival before you book and describe your situation honestly.
What if I don't tell Carnival about my felony and they find out at the port?
You will be denied boarding and will not receive a refund. Carnival's terms explicitly state that passengers denied for criminal history forfeit their payment. Honesty before booking protects your money.
Can I cruise if I am on probation or parole?
It depends on your probation or parole officer's rules. Some officers will not grant permission for travel, especially international travel. You must ask your officer before you book. If permission is denied, Carnival will also likely deny your booking.
Does Carnival check felonies from other countries?
Carnival's background checks focus on U.S. criminal records. Convictions from other countries may not show up unless you disclose them. However, if you are asked directly and lie, that dishonesty can result in denial.
What if the country where the ship stops won't let me enter?
You will remain on the ship while it is docked at that port. You will still be charged for the port day, and you cannot get a refund. Research entry requirements for all ports before you book, especially if you have a felony conviction.