OnStar One does not include Super Cruise — they are two different services you pay for separately
OnStar One is a subscription package that bundles remote services like remote start, door unlock, and vehicle diagnostics. Super Cruise is a hands-free driving system that requires its own separate subscription. General Motors sells them as distinct products, and you can have OnStar One without Super Cruise, or Super Cruise without OnStar One, or both together.
The confusion arises because both are GM services and both appear in your vehicle's infotainment system. But they handle different things: OnStar One manages your car from your phone and sends you alerts; Super Cruise handles the actual driving on compatible highways. If you want hands-free driving, you need to pay for Super Cruise on top of whatever OnStar plan you have.
Key Takeaways
- OnStar One is a remote vehicle management subscription that does not include Super Cruise driving capability.
- Super Cruise is a separate hands-free driving subscription available on certain GM vehicles and requires its own monthly or annual payment.
- You can purchase OnStar One, Super Cruise, both, or neither — they are independent services with independent costs.
- Your vehicle's trim level and model year determine whether Super Cruise is even available as an option to purchase.
What OnStar One actually covers
OnStar One includes remote vehicle access and monitoring features. You can start your engine, unlock or lock doors, flash lights, and honk the horn from your phone using the OnStar mobile app. The service also sends you notifications — alerts if your vehicle is moved without permission, if a door is opened, or if the battery voltage drops.
OnStar One also provides vehicle diagnostics, which means GM's servers monitor your engine, transmission, and battery health and alert you to potential problems before they strand you. You get roadside information dispatch through OnStar, and the ability to locate your vehicle on a map if it is stolen or you forget where you parked.
None of these features involve the vehicle driving itself or controlling the steering wheel. OnStar One is entirely about remote monitoring and control from outside the vehicle.
What Super Cruise is and how it differs
Super Cruise is a hands-free driving system that controls steering, acceleration, and braking on compatible highways. When you enable it on a supported road, the vehicle drives itself while you monitor the road. It is not fully autonomous — you must keep your hands near the wheel and your eyes on the road, and you must take over if the system alerts you.
Super Cruise works only on divided highways with clear lane markings and a detailed digital map. It does not work on city streets, rural roads, or highways without a center divider. The system uses cameras, radar, and lidar to track lane position and surrounding traffic.
Super Cruise is a paid subscription separate from OnStar One. The cost and subscription terms vary by model year and dealer, so check your purchase agreement or contact your GM dealer for current pricing.
Which GM vehicles can get Super Cruise
Super Cruise is available on select Cadillac, Chevrolet, and GMC models, but not all trims or model years. Cadillac Escalade, Lyriq, and CT5 models have offered it in recent years. Chevrolet Silverado and Blazer have had Super Cruise availability. GMC Sierra and Yukon have included it as well.
Availability changes year to year and by trim level. A base model of a vehicle may not offer Super Cruise even if a higher trim does. Check your vehicle's window sticker or owner's manual to see whether Super Cruise is installed, or contact your dealer to ask whether it can be added to your specific vehicle.
How to check what you have and what you can add
If you own a GM vehicle, the easiest way to see what services are active is to open the OnStar mobile app or press the OnStar button in your vehicle. The app shows your current subscriptions and their expiration dates. If Super Cruise appears in the app, you either have an active subscription or a trial period remaining.
If Super Cruise does not appear in your app or vehicle, it may not be installed on your model. Contact your GM dealer with your vehicle identification number (VIN) — they can tell you whether Super Cruise hardware is present and whether you can purchase a subscription for it.
For OnStar One specifically, you can view your plan details in the OnStar app under Account or Settings. The app also lets you upgrade or downgrade your OnStar plan without affecting any Super Cruise subscription you may have.
Pricing and subscription terms
OnStar One pricing varies by region and subscription length. Most dealers offer monthly, annual, or multi-year plans. New vehicles often include a trial period of OnStar service — typically three months to one year — before you are charged.
Super Cruise pricing also varies by dealer and subscription term. Some vehicles come with a trial period of Super Cruise included, after which you pay a monthly or annual subscription fee if you want to keep using it. Trial lengths and pricing are not standardized across all dealers, so ask your dealer what trial period and cost explore to your specific purchase.
You can cancel either service at any time through the OnStar app or by calling OnStar customer service. Canceling one service does not affect the other.
What happens if your OnStar One subscription expires
If you let your OnStar One subscription lapse, you lose remote access to your vehicle — you cannot start it, unlock it, or receive diagnostics alerts from your phone. However, your vehicle still runs normally. The engine, transmission, and all standard vehicle functions work without OnStar.
If you have Super Cruise and your OnStar One expires, Super Cruise may still work if you have an active Super Cruise subscription. The two services can operate independently, though some dealers bundle them for convenience.
You can restart your OnStar One subscription at any time by logging into the app or calling OnStar. There is no penalty for letting it lapse and restarting later.
Frequently Asked Questions
Can I use Super Cruise if I do not have OnStar One?
Yes. Super Cruise is a separate subscription, and you can have it without OnStar One. However, some GM dealers bundle them together or offer discounts if you purchase both. Check with your dealer about pricing for each service individually.
Does OnStar One come free with a new GM vehicle?
Most new GM vehicles include a trial period of OnStar service — usually three months to one year — at no charge. After the trial ends, you pay a subscription fee to keep the service active. The trial length depends on your dealer and purchase agreement.
What if I want hands-free driving but my vehicle does not have Super Cruise?
If your vehicle was not built with Super Cruise hardware, you cannot add it later. Super Cruise requires specific cameras, radar, and lidar sensors installed at the factory. Check your window sticker or ask your dealer whether your vehicle has the hardware before purchasing a subscription.
Can I pause my Super Cruise subscription and restart it later?
Yes. You can cancel Super Cruise through the OnStar app or by calling OnStar, and restart it whenever you want. There is no penalty for pausing and resuming. Your subscription straightforward stops charging until you reactivate it.
Do I need OnStar One to get roadside information?
OnStar One includes roadside information dispatch, but GM vehicles also come with a standard roadside information program through GM Financial or your dealer. Check your purchase agreement to see what roadside coverage you have without paying for OnStar One.