Setting Your Samsonite Combination Lock

Most Samsonite luggage with a built-in combination lock starts in the unlocked position with all three dials set to 0-0-0. To set your own combination, you open the lock, move each dial to your chosen numbers, then close the lock firmly so it locks in that new combination. The exact steps depend on whether your lock has a reset button or a lever — Samsonite uses both designs across their product line.

The most common type is a three-dial lock with a small reset button on the back or side of the lock mechanism. If your lock has this button, you'll press and hold it while setting your numbers, then release it to save your combination. If your lock has a small lever instead of a button, you'll slide that lever while adjusting the dials. Either way, the combination is set the moment you close the lock after releasing the button or lever.

Key Takeaways

  • Samsonite combination locks start at 0-0-0 and are set by turning each dial to your chosen number while holding down the reset button or sliding the reset lever.
  • You must close the lock firmly after setting your combination — the lock will not save your numbers if you leave it open.
  • If your lock has a button, hold it down the entire time you are turning the dials; if it has a lever, slide it while adjusting each number.
  • Once the lock is closed, test your combination by opening and closing it twice to make sure it works before you pack your luggage.
  • If you forget your combination, Samsonite customer service can help, but you will need proof of purchase and the luggage serial number.

Locks with a Reset Button

If your Samsonite lock has a small button on the back or underside of the lock housing, follow these steps. First, open the lock completely — pull the shackle or dial assembly away from the luggage until it stops. Locate the reset button; it is usually recessed so you cannot press it by accident.

Press and hold the reset button with one hand. While holding it down, use your other hand to turn each of the three dials to the number you want. Turn the first dial (usually on the left) to your first number, then the middle dial to your second number, then the right dial to your third number. Keep the reset button pressed the entire time you are adjusting the dials.

Once all three dials are set to your chosen combination, release the reset button and close the lock by pushing the shackle or dial assembly back into the locked position. You should hear or feel a click. Test the lock when ready by opening it again using your new combination, then closing it. If it opens and closes smoothly, your combination is set.

Locks with a Reset Lever

Some Samsonite luggage uses a small lever instead of a button. This lever is usually located on the side of the lock mechanism and slides up or down. Open the lock fully first, then locate the lever.

Slide the lever to the reset position — usually this means sliding it upward or to the side, away from its normal resting spot. While the lever is in the reset position, turn each dial to your chosen numbers, starting with the left dial and moving right. Keep the lever in the reset position while you adjust all three dials.

Once your combination is set, slide the lever back to its normal position and close the lock firmly. Test it twice before packing to make sure your combination works both times.

Testing Your New Combination

After you close the lock, do not assume it is set correctly. Open the lock using your new combination and close it again. Then open it a second time using the same numbers. If it opens both times, your combination is saved. If it does not open on the second try, the combination was not set properly — return to the reset button or lever and repeat the process.

This test takes 30 seconds and prevents you from discovering a broken lock when you are at an airport or hotel. Many people skip this step and then cannot open their luggage when they need it.

What to Do If You Forget Your Combination

If you set a combination and later forget it, you have a few options. The first is to contact Samsonite customer service with your luggage serial number and proof of purchase. They can sometimes provide the combination or walk you through a master reset process, though this varies by lock model and how old your luggage is.

If you cannot reach Samsonite or do not have proof of purchase, a locksmith can open the lock without damaging your luggage, though this costs money. As a last resort, you can cut the lock off with bolt cutters, but this destroys the lock and you will need to replace it or use a padlock instead.

To avoid this situation, write your combination down and store it somewhere safe — not in the luggage itself. Some people keep a photo of the combination in their phone or email it to themselves.

Combination Lock Maintenance

Samsonite combination locks are durable, but they work better if you keep them clean and dry. After traveling, especially if your luggage was exposed to salt water or sand, rinse the lock gently with fresh water and let it dry completely before closing it. Do not spray lubricant directly into the lock mechanism — this can trap dirt inside and jam the dials.

If a dial becomes stiff or hard to turn, the lock may have dirt or corrosion inside. Try opening and closing the lock several times to work out any debris. If that does not help, a locksmith or Samsonite service center can clean it, but this is rarely necessary if you rinse the lock after beach or ocean travel.

When to Replace Your Lock

If your lock will not open even with the correct combination, or if a dial spins freely without catching, the lock mechanism is broken. Samsonite locks cannot be repaired — they must be replaced. You can order a replacement lock from Samsonite using your luggage model number, or you can install an aftermarket TSA-approved padlock on the luggage zippers instead.

If your luggage is still under Samsonite's warranty, contact them about a replacement. If the warranty has expired, a new lock costs between $15 and $40 depending on the model. Installing it yourself takes about 10 minutes with a screwdriver.

Frequently Asked Questions

Can I change my combination after I have already set one?

Yes. Open the lock with your current combination, then press and hold the reset button (or slide the reset lever) and turn the dials to your new numbers. Close the lock. Your old combination will no longer work. Test the new combination twice before you travel.

What if the reset button is stuck and I cannot press it?

The button may be jammed with dirt or corrosion. Try rinsing the lock gently with fresh water and letting it dry, then try again. If it still will not move, do not force it — you may break the lock. Contact Samsonite or a locksmith for help.

Do I need to do anything special to set a combination on a new Samsonite bag?

No. New Samsonite luggage with combination locks comes unlocked at 0-0-0. straightforward follow the steps for your lock type (button or lever) to set your own combination. You do not need to register the luggage or contact Samsonite first.

Can TSA agents open my Samsonite combination lock?

Yes. TSA-approved locks, which most Samsonite built-in locks are, can be opened by TSA agents with a master key if they need to inspect your luggage. This does not affect your combination — the lock will still work with your numbers after inspection.

What happens if I lose my luggage before I set a combination?

If your luggage is lost while the lock is still at 0-0-0, anyone who finds it can open it easily. Always set a combination before you travel, even on a short trip. It takes less than a minute and protects your belongings.