The main places to buy a suitcase are department stores, luggage specialty shops, online retailers, and secondhand marketplaces

You can find suitcases at big-box retailers like Target and Walmart, department stores like Macy's and Kohl's, luggage-focused shops like Luggage Pros or local luggage stores, and online marketplaces including Amazon, eBay, and brand websites. Each option has different prices, selection, and return policies. The best choice depends on whether you want to inspect the bag in person, need it quickly, or are looking for a specific brand or price point.

New suitcases range from under $50 for basic soft-sided bags to $300 or more for durable hard-sided or premium brands. Where you shop affects not just price but also warranty coverage, return windows, and whether you can handle the bag before buying.

Key Takeaways

  • Department stores and big-box retailers let you see and touch suitcases before buying, though selection is often limited to popular brands.
  • Luggage specialty shops carry more brands and styles, offer informed information on durability and features, and often have better return policies than online-only sellers.
  • Online retailers have the widest selection and lowest prices but require you to return items by mail if they do not fit your needs.
  • Secondhand marketplaces like Facebook Marketplace, Craigslist, and Goodwill offer steep discounts but no warranty and require you to inspect the bag yourself for damage.
  • Brand websites sometimes offer sales and exclusive colors but may have longer shipping times and stricter return policies than third-party retailers.

Department stores and big-box retailers

Target, Walmart, Macy's, and Kohl's stock suitcases year-round, with larger selections before summer and winter travel seasons. You can walk in, open the bags, test the wheels and handles, and see the interior layout. Staff can usually answer basic questions about size and material. Prices are moderate — not the lowest online, but not premium either.

The downside is limited variety. These stores typically carry 10 to 20 models, mostly from mainstream brands like Samsonite, American Tourister, and Delsey. If you want a specific color, size, or brand, you may not find it. Return windows are usually 30 to 60 days with a receipt, and you can return items in-store without shipping costs.

Luggage specialty shops

Independent luggage stores and chains like Luggage Pros, Luggage Forward, and regional shops carry 50 to 100+ models from 15 to 30 brands. Staff often have hands-on knowledge about which bags hold up well, which wheels wear fastest, and which interior pockets work best for different travel styles. Many will let you test a bag's weight distribution or show you how to pack it efficiently.

Specialty shops typically cost more than big-box stores but less than brand websites. Return policies are often more generous — 60 to 90 days — because these shops depend on repeat customers. Some offer free repairs or wheel replacements within the first year. To find a local shop, search "luggage store near me" or check Google Maps. If no shop is nearby, many specialty retailers ship nationwide.

Online retailers and brand websites

Amazon, eBay, Overstock, and brand-direct sites like Samsonite.com and Away.com have the largest selection and often the lowest prices, especially during sales. You can compare hundreds of models, read customer reviews, and see photos from multiple angles. Shipping is usually fast — often two to three days for Prime members on Amazon.

The trade-off is that you cannot touch the bag before it arrives. If the size, weight, or color is not what you expected, you have to pack it up and ship it back, which costs time and sometimes money. Return windows vary: Amazon allows 30 days, brand websites often allow 60 to 90 days, and eBay depends on the seller. Read the return policy before you buy. Prices on brand websites are sometimes higher than on Amazon or other retailers selling the same model, so compare before checking out.

Secondhand and discount marketplaces

Facebook Marketplace, Craigslist, Goodwill, Salvation Army, and thrift stores sell used suitcases at steep discounts — often 50 to 80 percent off retail. If you find a well-maintained bag, this is the cheapest option. You can inspect the bag in person (if buying locally) and walk away with it the same day.

The risks are real: no warranty, no return option, and you are responsible for spotting damage like broken zippers, cracked wheels, or dents that affect function. Inspect the bag thoroughly — open all pockets, roll it, lift it, and test every wheel and handle. Ask the seller how often they used it and why they are selling. Bags from thrift stores may have been donated because they were damaged. This option works best if you are comfortable with wear and tear or just need a bag for occasional use.

Outlet stores and warehouse clubs

Outlet malls often have luggage outlets like Samsonite Factory Store or Off 5th (Saks Fifth Avenue outlet). Costco and Sam's Club periodically stock suitcases at discounted prices. Outlet prices are lower than regular retail, though not always lower than online sales. The selection is smaller and changes frequently.

Outlet stores have the same return policies as their parent retailers — usually 30 to 60 days. Warehouse clubs require a membership, but if you already belong to Costco or Sam's Club, it is worth checking their website or visiting in person during luggage season. Inventory moves fast at warehouse clubs, so if you see a bag you like, buy it then rather than waiting.

What to compare when shopping

Before you buy, decide what matters most: price, brand reputation, specific features (like a TSA lock or expandable compartment), color, or warranty length. Write down the model number and brand of bags you are considering, then check the price at three different retailers. A $100 difference is common between stores.

Check the warranty. Most suitcases come with a one-year manufacturer's warranty covering defects in materials and workmanship, but not damage from use or accidents. Some premium brands like Away and Rimowa offer longer warranties — up to five years — and free repairs. Read the fine print: some warranties require you to register the bag or keep the receipt. Luggage specialty shops sometimes extend the warranty or offer their own coverage, so ask before you leave.

Frequently Asked Questions

Is it cheaper to buy a suitcase online or in a store?

Online is usually cheaper, especially during sales, but you pay with convenience — you cannot see the bag first and must return it by mail if it does not work out. Specialty shops fall in the middle: higher than online, lower than brand websites, and you can inspect the bag before buying.

What if I need a suitcase in the next few days?

Big-box retailers and local luggage shops let you walk out with a bag the same day. Amazon Prime offers two-day shipping on many models. If you are near an outlet mall, outlet stores stock suitcases and process returns quickly. Avoid brand websites if you are in a hurry — they often ship within five to seven business days.

Are secondhand suitcases worth buying?

Yes, if the bag is in good condition and you inspect it carefully before buying. Test all wheels, zippers, and handles. Ask how often it was used. Secondhand works well for occasional travelers or as a backup bag, but if you travel frequently, a new bag with a warranty is safer.

Do I need to buy from the brand's official website?

No. Third-party retailers like Amazon and luggage shops sell the same models, often at lower prices. Brand websites are useful if you want a specific color or style they do not sell elsewhere, or if they are running a sale. Always compare prices before buying directly from the brand.

What should I look for in a suitcase before I buy?

Check the weight (lighter is better for airline fees), wheel quality (four wheels roll easier than two), handle comfort (test it if possible), interior organization (pockets and dividers), and material durability (hard-sided bags protect contents better; soft-sided bags are lighter). Read customer reviews on the retailer's site to see what breaks first on that specific model.