Cancel through the TSA appointment website or by phone

You can cancel a TSA PreCheck appointment in two ways: online through the official TSA PreCheck scheduling system, or by calling the enrollment center directly. The online method is faster and gives you when ready confirmation. If you booked your appointment at a specific enrollment center, that center's phone number is listed on your confirmation email.

To cancel online, go to the TSA PreCheck appointment portal at universalenrollment.dhs.gov, log in with the same account you used to book, find your appointment in your dashboard, and select the cancellation option. You will see a confirmation that your slot has been released. If you prefer to call, have your confirmation number ready — it appears on your booking confirmation email and in your account dashboard.

Canceling does not affect your TSA PreCheck membership itself. If you already paid the process fee and your membership is active, canceling the appointment straightforward removes that specific date and time. You can reschedule whenever you are ready.

Key Takeaways

  • Cancel online at universalenrollment.dhs.gov by logging into your account and selecting the cancellation option next to your appointment.
  • You can also call the enrollment center listed on your confirmation email with your confirmation number.
  • Canceling an appointment does not cancel your TSA PreCheck membership or refund your process fee.
  • Your appointment slot becomes available for other applicants as soon as you cancel.
  • You can reschedule for a different date and time at any point before your membership expires.

What happens after you cancel

Once you cancel, the appointment slot is when ready released and becomes available for other people to book. You will receive a confirmation email from the TSA PreCheck system within a few minutes. Save this email as proof that you canceled, in case there are any questions later.

Your TSA PreCheck membership status does not change. If you paid the process fee and your membership is active, it remains active. You straightforward no longer have an in-person appointment scheduled. The membership itself is valid for five years from the date it was issued, so you have time to reschedule.

How to reschedule after canceling

Rescheduling is the same process as booking your first appointment. Log back into universalenrollment.dhs.gov, go to your account, and select "Schedule an appointment." You will see available dates and times at enrollment centers near you. Choose a new date that works for your schedule and confirm the booking.

There is no penalty for canceling and rescheduling. You can do this as many times as you need before your membership expires. If you are canceling because the appointment time no longer works, rescheduling right away ensures you get a time slot that fits your calendar.

Reasons you might need to cancel

Common reasons people cancel TSA PreCheck appointments include scheduling conflicts at work, illness or family emergencies, travel plans that change, or realizing they booked the wrong enrollment center. None of these situations require special permission — you can cancel for any reason.

If you are canceling because you no longer want TSA PreCheck at all, you can let the appointment pass without rescheduling. Your membership will eventually expire, and you will not be charged again. However, if you want to formally end your membership before the five-year term is up, you would need to contact TSA directly through their customer service line.

If you cannot access the online system

If you cannot log into universalenrollment.dhs.gov or the system is not showing your appointment, call the enrollment center where you booked. The phone number is on your confirmation email. Have your confirmation number and the email address you used to register ready when you call.

Enrollment centers have staff who can cancel appointments directly in their system. They may ask you to confirm your name, date of birth, and the appointment date before processing the cancellation. This usually takes a few minutes, and you will receive a confirmation number for the cancellation.

Canceling close to your appointment date

You can cancel an appointment even if it is scheduled for the next day or later today. There is no minimum notice period. However, if you are canceling very close to your appointment time, call the enrollment center directly instead of using the online system — a phone call is faster and ensures the center knows not to expect you.

If you miss an appointment without canceling, the center may mark you as a no-show. This does not automatically cancel your membership, but it can affect your ability to reschedule at that specific location. Calling to cancel, even after you have missed the appointment, clears this up and allows you to book elsewhere.

Frequently Asked Questions

Will canceling my appointment refund my TSA PreCheck fee?

No. The process fee is non-refundable once you have paid it and your membership has been issued. Canceling an appointment does not refund the fee. Your membership remains valid for five years from the issue date, regardless of whether you cancel appointments.

Can I cancel my appointment the day before or the day of?

Yes. There is no minimum notice period. You can cancel anytime before your appointment, even a few hours before. If you are canceling very close to the appointment time, calling the enrollment center directly is faster than using the online system.

What if I cancel and then never reschedule?

Your TSA PreCheck membership stays active for five years from the date it was issued. If you never reschedule the in-person appointment, you will not be able to use your membership benefits, but you will not be charged again. The membership straightforward expires at the end of the five-year term.

Do I need a reason to cancel my appointment?

No. You can cancel for any reason or no reason at all. There is no explanation required. straightforward log into your account and select the cancellation option, or call the enrollment center.

What if the enrollment center is closed when I try to cancel?

Use the online system at universalenrollment.dhs.gov to cancel anytime, even outside business hours. The online cancellation is processed when ready. If you prefer to speak with someone, call during the center's business hours — the phone number is on your confirmation email.