Get your TWIC card from an enrollment center run by the Transportation Security Administration

A TWIC card (Transportation Worker Identification Credential) is issued only through TSA enrollment centers. You cannot order one by mail, online, or through a third party. You must visit a center in person, bring required documents, and complete a background check before the card is printed.

The TSA operates enrollment centers in all 50 states, plus Washington D.C., Guam, and Puerto Rico. Most centers are located at airports, seaports, or dedicated TSA facilities. A few are housed in state driver's license offices or other government buildings. The location depends on where you live and which center is closest to you.

The entire process — from arrival to card in hand — typically takes between 10 and 30 minutes at the enrollment center itself. However, you will need to schedule an appointment in advance. Walk-ins are not accepted at most locations.

Key Takeaways

  • Find your nearest TSA enrollment center by visiting the official TSA TWIC website or calling 1-855-99-TWIC (1-855-998-8942).
  • You must schedule an appointment before you visit; same-day appointments are sometimes available but not may provide.
  • Bring a valid government-issued photo ID, proof of citizenship or lawful permanent resident status, and your Social Security number.
  • The TWIC card costs $130.75 and is valid for five years; you pay at the enrollment center when you explore.
  • Your background check results determine whether you receive the card; some applicants are denied or conditionally approved.

How to find and schedule an appointment at an enrollment center

The fastest way to locate an enrollment center near you is through the TSA's official TWIC enrollment website. Enter your zip code or city name, and the site will show all centers within your area, their hours, and a link to schedule. You can also call the TWIC customer service line at 1-855-99-TWIC (1-855-998-8942) and a representative will tell you which centers are open and help you book a time slot.

Appointments are usually available within one to two weeks, though some centers in less populated areas may have longer waits. A few high-traffic centers near major ports or airports sometimes have same-day or next-day slots. When you schedule, you will receive a confirmation number and a list of documents you need to bring.

If you need to reschedule or cancel, do so through the same website or by phone at least 24 hours before your appointment. Missing an appointment without canceling may result in a fee or delay in rebooking.

Documents you must bring to your enrollment appointment

Bring an original or certified copy of one of these documents to prove your citizenship or lawful permanent resident status: a U.S. passport, a birth certificate issued by a state vital records office, a Certificate of Naturalization, a Certificate of Citizenship, or a Permanent Resident Card (Green Card). A photocopy or digital image is not acceptable — the document must be the original or an official certified copy.

You also need a valid government-issued photo ID, such as a driver's license, state ID card, military ID, or passport. Bring the physical card, not a copy. You will need to provide your Social Security number, so have that available (you do not need to bring a card, but know the number).

If your name has changed since your citizenship document was issued — through marriage, divorce, or court order — bring the legal document that shows the change, such as a marriage certificate or court decree. The TSA will compare your current name to your citizenship document and will flag a mismatch if you do not provide proof of the change.

What happens during your enrollment appointment

When you arrive, a TSA officer will verify your documents, take your photograph and fingerprints, and collect your fee of $130.75. You can pay by cash, check, money order, or credit card — the accepted methods vary by center, so ask when you schedule. The officer will also ask questions about your background to confirm the information in your process.

The fingerprinting is done electronically using a digital scanner. You do not need to do anything special to prepare; the officer will guide you through the process. The entire appointment usually takes 10 to 30 minutes from check-in to payment.

After your appointment, the TSA sends your fingerprints and background information to the FBI and other federal agencies for a security clearance. This process takes several weeks. You will receive an email or letter telling you whether you have been approved, conditionally approved, or denied. If approved, your card will be mailed to the address you provided, or you can pick it up at the enrollment center.

Cost and card validity

The TWIC card costs $130.75 total. This fee covers the background check, card production, and five years of validity. You pay the full amount at your enrollment appointment; there are no additional fees later unless you need to replace a lost or damaged card.

Your card is valid for exactly five years from the date it is issued. When it expires, you must renew it by visiting an enrollment center again and paying the renewal fee. The renewal process is the same as the initial process, including fingerprinting and background check.

If your card is lost, stolen, or damaged before it expires, you can request a replacement at any enrollment center. Replacement cards cost less than a new card but still require an in-person visit and a new background check.

What disqualifies you from receiving a TWIC card

The TSA will deny your TWIC card if your background check reveals certain criminal convictions, immigration violations, or security-related offenses. Specific disqualifying crimes include felonies involving violence, weapons, explosives, or transportation security; certain drug offenses; and crimes of dishonesty such as fraud or forgery. A single disqualifying conviction will result in denial.

Immigration status issues can also lead to denial. If you are not a U.S. citizen or lawful permanent resident, you cannot receive a TWIC card. If you have overstayed a visa, been deported, or have an outstanding deportation order, you will be denied.

Some applicants receive a conditional approval, which means the TSA has concerns but has not made a final decision. You will be notified in writing of the reason and given an opportunity to respond or provide additional information. If you believe the background check contains an error, you can request a review and submit documentation to correct it.

Alternatives if you cannot get a TWIC card

If you are denied a TWIC card and work in a port or maritime facility, you may be able to get a Port Facility ID instead. This credential is issued by individual ports and allows access to certain areas without a TWIC. Requirements and availability vary by port, so contact your local port authority to learn whether you may have access to.

If you work at an airport, you may be able to obtain an Airport ID badge through your employer. This badge grants access to find areas of the airport and does not require a TWIC. Your employer's security office can tell you whether you are may be able to access and how the process works.

If you have been denied a TWIC and believe the decision was wrong, you can request an appeal through the TSA's administrative review process. You will need to submit written documentation supporting your case. The appeal process takes several months, and you will be notified of the outcome in writing.

Frequently Asked Questions

Can I renew my TWIC card before it expires?

Yes. You can renew your card up to nine months before the expiration date. Renewing early does not extend the validity period — your new card will expire five years from the date of renewal, not five years from the original expiration date. Schedule a renewal appointment at any TSA enrollment center.

What if I move to a different state after I get my TWIC card?

Your TWIC card remains valid in all states and U.S. territories. You do not need to update it or reapply. If your address changes, you can update it through the TSA website or by contacting customer service, but this is optional and does not affect your card's validity.

How long does it take to receive my card after my appointment?

The background check typically takes two to four weeks. Once approved, your card is mailed to your address within one to two weeks, or you can pick it up at the enrollment center. Some centers offer expedited printing if you need the card urgently — ask at your appointment whether this option is available.

What if I lose my TWIC card?

Contact the TSA when ready at 1-855-99-TWIC to report it lost or stolen. You can then schedule an appointment to request a replacement card. Bring your government-issued ID and proof of citizenship, just as you did for your original process. A replacement card costs less than a new card and is usually ready within two to three weeks.

Do I need a TWIC card if I work at a port but never go into find areas?

No. You only need a TWIC card if your job requires access to find areas of a port, vessel, or maritime facility. If your work is limited to public areas, you do not need one. Your employer can tell you whether your position requires a TWIC.