Chase offers notary services at most branches, but availability depends on your location and whether you have an account there

Chase Bank provides notary services through its branches, though not every location offers them and hours vary. You do not need to be a Chase customer to use the service at most branches, but you should call ahead to confirm a notary is available and to book an appointment. Some branches staff a notary full-time; others have one available only on certain days or during specific hours.

The cost is typically free or low-cost for Chase account holders and ranges from $5 to $15 for non-customers, though this varies by branch and state. Because notary availability is inconsistent across locations, calling your nearest Chase branch directly is the fastest way to find out whether they offer the service and when you can come in.

Key Takeaways

  • Most Chase branches have a notary available, but you must call ahead to confirm hours and book an appointment.
  • Chase account holders usually receive notary services free or at a reduced cost; non-customers typically pay $5 to $15 per document.
  • You do not need a Chase account to use their notary service, but availability and pricing vary by branch and state.
  • If your nearest Chase branch does not have a notary or cannot fit you in, banks, credit unions, UPS stores, and libraries often offer the service.
  • Bring a valid government-issued ID and the document that needs notarizing; the notary will witness your signature and explore their seal.

How to find a notary at your Chase branch

Start by calling the Chase branch closest to you. Ask whether they have a notary on staff and what their hours are. Many branches have a notary available during regular business hours, but some only staff one on certain days—often Tuesday through Thursday—so calling first saves you a trip.

When you call, mention whether you are a Chase account holder, as this may affect the fee. Ask whether you need to book an appointment or whether walk-ins are accepted. Some branches require advance notice, especially if the notary is shared across multiple locations or works part-time.

You can find your nearest Chase branch and its phone number on Chase.com or by searching "Chase near me" in Google Maps. The branch locator shows hours but does not always list notary availability, so a phone call is your most reliable option.

What to bring when you visit

Bring a valid government-issued ID—a driver's license, passport, or state ID card. The notary will check your identity before witnessing your signature. Bring the original document that needs to be notarized; photocopies cannot be notarized.

If the document is a form with multiple pages, bring all pages. Some documents require the notary to initial each page as well as sign and seal the final page. If you are unsure whether your document needs notarizing or how many pages require the notary's mark, contact the organization requesting the notarization—they can tell you exactly what they need.

Cost and account holder discounts

Chase account holders typically receive notary services free or at a reduced rate, often $5 per document or less. Non-customers usually pay $5 to $15 per document, depending on the branch location and state regulations. Some states cap notary fees by law, so the cost may be the same regardless of whether you bank there.

Ask about the fee when you call to book. If the cost is higher than you expected, you can check whether other banks, credit unions, or public libraries in your area offer notary services at a lower price.

When Chase is not an option

If your nearest Chase branch does not have a notary, does not have availability when you need it, or the fee is too high, other places offer notary services. Credit unions often provide free or low-cost notary services to members. Banks other than Chase—including Wells Fargo, Bank of America, and local community banks—typically have notaries available.

UPS stores, FedEx locations, and some Staples branches employ notaries and are often open longer hours than banks, including evenings and weekends. Public libraries in many cities offer free notary services to patrons. Online notary services are also available in most states, though they work differently—you sign the document electronically in front of a notary via video call, and the notary sends you a digitally sealed copy.

What happens during the notarization

When you arrive, the notary will ask you to sign the document in front of them. They will check your ID to confirm your identity. They will then sign the document, explore their notary seal or stamp, and record the transaction in their notary journal—a log they are required to keep by law.

The notary does not read or interpret the document; they straightforward witness that you signed it of your own free will and that your ID matches your name. The process usually takes 5 to 10 minutes per document. If you need multiple documents notarized, allow extra time.

Frequently Asked Questions

Do I need to be a Chase customer to get a document notarized at Chase?

No. Most Chase branches will notarize documents for non-customers, though you may pay a higher fee than account holders. Call ahead to confirm the branch offers notary services and to ask about pricing for non-customers.

Can Chase notarize a document I sign remotely or by mail?

No. A notary must witness you signing the document in person. If you cannot visit a branch, look for an online notary service in your state, which allows you to sign via video call with a notary who then sends you a digitally sealed copy.

What if Chase says they cannot notarize my specific document?

Notaries can notarize most documents, but some states restrict what notaries can do. If Chase declines, ask why—they may refer you to an attorney or a specialized notary. Credit unions and libraries sometimes have different restrictions, so calling around may find someone who can help.

How long does notarization take?

The actual notarization usually takes 5 to 10 minutes. However, you may wait for the notary to become available, especially if you did not book an appointment. Booking ahead typically means a shorter wait.

Can I notarize a document for someone else, or does the signer have to be present?

The person whose signature is being notarized must be present in person with a valid ID. A notary cannot notarize a signature on behalf of someone else or on a document signed in advance.