Check Extra Space Storage Hours on Their Website or by Phone
The fastest way to learn about your local Extra Space Storage location is open today is to visit their website, go to the facility locator, enter your zip code, and click on the specific storage unit address. The hours for that location will appear on the facility page, along with a phone number you can call directly.
If you want to confirm before you drive there, call the facility itself rather than the main customer service line. The local manager can tell you when ready whether they are open today and whether anyone is staffed at the front desk. Most Extra Space Storage locations are open seven days a week, but hours vary by location — some open at 6 a.m. and others at 8 a.m., and closing times range from 6 p.m. to 9 p.m.
Keep in mind that even if the facility is technically open, the office may be unstaffed during certain hours. If you need to rent a unit, move items, or pay in person, ask whether office staff will be present when you plan to visit.
Key Takeaways
- Use the Extra Space Storage website locator tool to find your nearest facility and see its exact hours for today.
- Call the specific storage location directly — the local number appears on the facility page — rather than calling corporate customer service.
- Most Extra Space Storage locations operate seven days a week, but hours vary widely by location and may change seasonally.
- The office may be open but unstaffed during certain hours, so confirm that someone will be at the front desk if you need in-person service.
- Many Extra Space Storage locations offer 24-hour gate access for tenants even when the office is closed, so you can access your unit anytime.
What to Do If the Office Is Closed
If you are a current tenant with a gate code or keypad access, you can enter the facility and access your unit at any time, even if the office is closed. This is one of the standard features of Extra Space Storage — the gate remains accessible to renters around the clock.
If you are trying to rent a new unit and the office is closed, you have a few options. You can call back during business hours, use the online reservation system on their website to hold a unit, or visit in person during office hours. The online system lets you reserve a unit without speaking to anyone, though you will still need to complete paperwork and pay when the office reopens.
How to Find Hours for a Specific Location
Go to extraspace.com and click the "Find Storage" button at the top of the page. Enter your zip code or city name in the search box. A list of nearby Extra Space Storage facilities will appear with their addresses and distance from your location.
Click on the facility you want to visit. The facility page will show the full address, phone number, hours of operation for today and the rest of the week, and a map. If hours are listed as "Call for hours," that means the location's schedule varies or is not regularly updated online — call the number provided to confirm.
Some locations also display whether they have climate-controlled units, outdoor parking, or vehicle storage available. This information can help you decide whether to visit or call ahead with questions.
Why Hours Vary Between Locations
Extra Space Storage is a large national chain with hundreds of facilities, and each location sets its own hours based on local demand and staffing. A busy facility in a city center may stay open until 9 p.m., while a smaller location in a less populated area might close at 6 p.m. Some locations are open six days a week instead of seven.
Hours can also change seasonally. Many storage facilities extend hours during summer months when more people move, then reduce hours in winter. If you have visited a location before and remember its hours, check the website again before you go — the schedule may have changed.
Contact Information and After-Hours Options
If you need to reach Extra Space Storage outside of office hours, you can call their main customer service line at 1-888-EXTSPACE (1-888-398-7722). This line is available during extended hours, though it may not be staffed 24/7 depending on the time of day and day of the week. The representative can answer general questions but may not be able to help with unit-specific issues.
For urgent matters — such as a water leak in your unit or a security concern — call the local facility directly. Most locations have an emergency contact number on their voicemail greeting that you can use outside of business hours.
Using Online Tools to Reserve or Manage Your Unit
Extra Space Storage offers an online portal where you can view your account, pay rent, and in some cases reserve a unit without visiting the facility. If the office is closed when you want to rent, you can often start the process online and complete it by phone or in person later.
If you are already a tenant, you can log into your account on their website to check your lease details, payment history, and unit information. This can save you a trip to the facility if you only need to look up account details or make a payment.
Frequently Asked Questions
Can I access my unit if the office is closed?
Yes, if you are a current tenant with gate access or a keypad code, you can enter the facility and reach your unit 24 hours a day, seven days a week. The gate access is separate from office hours and remains active for all renters.
What if I want to rent a unit but the office is closed?
You can reserve a unit online through their website, call the local facility during business hours, or visit in person when the office is staffed. Online reservations hold a unit, but you will need to complete a lease and pay when the office is open.
Are all Extra Space Storage locations open on weekends?
Most are open on Saturdays and Sundays, but hours are usually shorter than weekday hours. Check the specific location's schedule on their website, as some facilities may have different weekend hours or be closed one day per week.
How do I know if the office will have staff when I visit?
Call the facility directly and ask whether the office will be staffed at the time you plan to visit. Even if the facility is open, the office may be unstaffed during certain hours, and you may not be able to complete a rental or payment in person.
What is the main customer service phone number?
The main Extra Space Storage customer service line is 1-888-398-7722. This number can handle general questions and account inquiries, but for location-specific issues, it is faster to call the facility directly.