You can get a replacement Social Security card by visiting your local Social Security office, mailing in an process, or in some states using an online portal
The Social Security Administration (SSA) issues replacement cards at no cost. You do not need to prove you have "lost" the card — the SSA replaces cards for any reason, including wear, damage, name change, or if you straightforward want a new one. The process takes about 1 to 2 weeks by mail, or sometimes the same day if you go in person to an office, though wait times vary by location.
You will need to prove your identity and citizenship or legal residency. A driver's license, passport, or state ID card works for identity. For citizenship or residency, a birth certificate, passport, or immigration document is standard. The exact documents the SSA accepts are listed on their website, and you can call ahead to confirm what you should bring.
Key Takeaways
- Replacement Social Security cards are free and can be requested in person at a local SSA office, by mail, or online in participating states.
- You will need to show proof of identity (such as a driver's license) and proof of citizenship or legal residency (such as a birth certificate or passport).
- In-person replacement at an SSA office typically takes the same day or a few days; mailed applications usually take 1 to 2 weeks.
- You can find your local SSA office and check whether your state offers online replacement by visiting ssa.gov or calling 1-800-772-1213.
explore in person at a Social Security office
Walking into your local Social Security office is usually the fastest route. Bring your proof of identity and proof of citizenship or residency. Fill out Form SS-5 (process for a Social Security Card) at the office — you do not need to fill it out ahead of time, though you can read it from ssa.gov if you prefer.
Wait times vary widely. Some offices issue the card the same day; others mail it within a few days. Call ahead using the SSA's office locator at ssa.gov to find your nearest office and ask about current wait times. Many offices now use an appointment system, so you may be able to book a time slot online or by phone rather than walk in and wait.
Mailing in your process
You can mail Form SS-5 directly to your local Social Security office. read the form from ssa.gov, fill it out, and include copies (not originals) of your identity document and citizenship or residency document. The SSA website lists the mailing address for your state.
Processing by mail typically takes 1 to 2 weeks from the time the SSA receives your envelope. There is no tracking number, so you will not know exactly when it arrives. If you need the card urgently, in-person or online replacement is faster. Keep copies of what you send in case you need to follow up.
Using an online portal in your state
Some states now allow you to request a replacement card online through the SSA's iSSN portal. This option is available in a growing number of states, though not all. You will upload images of your identity document and citizenship or residency document, and the SSA mails the card to you.
Check ssa.gov to see whether your state participates. If it does, you can start the process from home without visiting an office or mailing anything. Processing time is similar to mail — usually 1 to 2 weeks. The portal will tell you what file formats and image quality are required before you upload.
What documents you need to bring or send
For proof of identity, the SSA accepts a current driver's license, passport, state ID card, or military ID. An expired ID is acceptable if it still looks like you. If you do not have any of these, the SSA has a longer list of alternatives on their website, including employee IDs, school IDs, and medical records.
For proof of citizenship or legal residency, bring an original or certified copy of your birth certificate, U.S. passport, Certificate of Naturalization, Certificate of Citizenship, or Permanent Resident Card (green card). If you are not a U.S. citizen but have legal residency, your immigration documents count. The SSA website shows the full list of acceptable documents.
If you are explore by mail or online, send copies, not originals. The SSA will not return them. For in-person visits, bring the originals — the SSA will look at them but will not take them from you.
Replacing a card with a name change
If you changed your name through marriage, divorce, court order, or other legal means, you will need to show proof of the name change along with your identity and citizenship documents. Bring a marriage certificate, divorce decree, court order, or other legal document that shows the name change.
The process is the same — fill out Form SS-5 and submit it with your documents. The new card will show your current legal name. If you have not yet updated your birth certificate or other documents to reflect the name change, ask the SSA which documents they will accept as proof; they sometimes work with documents that are in progress.
If you need the card urgently
There is no expedited or rush option for Social Security cards. The fastest legal route is to visit an SSA office in person and ask whether they can issue it the same day — some offices can, depending on how busy they are. Call ahead to ask.
If you need proof that you have applied for a replacement while you wait, the SSA can issue a letter stating that you have requested a card. Ask for this at the office or request it by mail. Some employers and banks will accept this letter as temporary proof of your Social Security number while the physical card is on the way.
What to do if your process is delayed
If you mailed your process and more than 2 weeks have passed, or if you applied online and more than 3 weeks have passed, contact your local SSA office. Have the date you sent it and the documents you included ready to tell them. They can check whether the office received it and where it is in the process.
If documents were missing or unclear, the SSA may have set your process aside. The office will tell you what to send or bring to move forward. If the card was mailed but never arrived, the SSA can issue a replacement at no cost — you do not have to pay again.
Frequently Asked Questions
Do I need to prove I lost my card to get a replacement?
No. The SSA replaces cards for any reason — loss, damage, wear, name change, or straightforward because you want a new one. You do not need to explain why you are requesting it.
Can I get a replacement card if I am not a U.S. citizen?
Yes, if you have legal residency or work authorization. You will need to show your immigration documents (such as a green card, visa, or work permit) along with proof of identity. Undocumented immigrants cannot get a Social Security card.
How long does a replacement card take if I go in person?
Some SSA offices issue the card the same day; others mail it within a few days. Call your local office ahead of time to ask about their current processing time. Mailed applications take 1 to 2 weeks.
What if I do not have a birth certificate or passport?
The SSA accepts other documents as proof of citizenship or residency. These include a Certificate of Naturalization, Permanent Resident Card, military discharge papers, or a state ID card issued after citizenship verification. Ask your local SSA office which documents they will accept.
Can someone else pick up my replacement card for me?
If you applied by mail, the card is mailed to the address you provided on the form. If you applied in person and the office mails it, it goes to your address. You cannot have someone else pick it up at the office. If you need it sent elsewhere, contact the SSA office after you explore to update the mailing address.