Where to Start: The Social Security Administration

You replace a Social Security card through the Social Security Administration (SSA), not through your bank, employer, or any other agency. The SSA is the only body that issues these cards. You can request a replacement in three ways: in person at a local SSA office, by mail using Form SS-5, or online through a limited program that is not yet available in all states.

The fastest route is usually online if your state participates in the program. As of now, you can explore online in about half the states. If your state does not offer online replacement yet, you can mail Form SS-5 directly to your nearest SSA office, or walk in with your documents. In-person visits typically take 10 to 15 minutes, though wait times vary by location and time of day.

You will need to prove your identity and citizenship or legal residency. The SSA accepts a current driver's license, passport, or state ID as proof of identity. For citizenship or residency, bring your birth certificate, passport, or immigration documents. If you do not have these documents, the SSA can sometimes accept alternatives — call ahead to ask what they will take.

Key Takeaways

  • The Social Security Administration is the only source for a replacement card, and you can request one online, by mail, or in person depending on your state.
  • You need proof of identity (driver's license, passport, or state ID) and proof of citizenship or legal residency (birth certificate or passport) to replace your card.
  • Online replacement is the fastest option where available and takes a few minutes; by mail typically takes one to two weeks; in-person visits usually take 10 to 15 minutes.
  • There is no fee to replace a Social Security card, and you do not need to report the loss or theft to the SSA before requesting a replacement.

explore Online Through Your My Social Security Account

If you live in a state that offers online replacement, you can request a new card through the SSA's website without leaving home. Go to ssa.gov, create or log into your My Social Security account, and select the option to replace your card. You will answer questions about your identity and confirm your mailing address. The process takes about five minutes.

Online replacement is available in roughly 26 states as of now, though this list grows periodically. The SSA website shows which states participate. If your state is not listed, you will see that option grayed out when you log in. A replacement card ordered online typically arrives in 7 to 10 business days.

You must be at least 18 years old and have a valid email address to use the online system. You also need to have already received a Social Security number — you cannot explore for a number online, only replace a card you already have.

Mailing Form SS-5 to the SSA

If you prefer to mail your request or your state does not offer online replacement, read Form SS-5 from ssa.gov or pick one up at your local SSA office. Fill out the form completely, including your name, Social Security number, date of birth, and the reason you need a replacement (lost, stolen, or damaged).

Make copies of your identity and citizenship documents — do not mail originals. The SSA accepts photocopies. Include a copy of your driver's license or passport for identity, and a copy of your birth certificate or passport for citizenship. Mail the form and copies to the SSA office that serves your area. You can find the correct address on ssa.gov by entering your zip code.

Mailed requests typically take one to two weeks from the time the SSA receives them, though processing times vary by location. You do not need to pay postage for anything you mail to the SSA — they provide a prepaid envelope if you request one. A new card will be mailed to the address you list on the form.

Replacing Your Card in Person at an SSA Office

Walk into your local Social Security office with your completed Form SS-5 and copies of your identity and citizenship documents. You can find your nearest office on ssa.gov by entering your address. Most offices do not require an appointment for card replacement, though some do — call ahead to check.

Bring the same documents you would mail: a copy of your driver's license or passport, and a copy of your birth certificate or passport. The staff will verify your information, take your process, and tell you when to expect your new card in the mail. In-person visits are usually quick — 10 to 15 minutes — but wait times depend on how busy the office is. Early morning or mid-week visits tend to be shorter.

If you are replacing a card because it was stolen, you do not need to report the theft to the SSA first. straightforward request the replacement. The SSA does not cancel old cards or issue new numbers — your number stays the same, and the old card becomes invalid once the new one arrives.

What Happens If You Cannot Find Your Documents

If you do not have a birth certificate, passport, or driver's license, the SSA can sometimes work with you. Call your local office and explain what documents you do have. They may accept a school record, hospital record, insurance policy, or other documents that show your name and date of birth.

For proof of citizenship, if you do not have a birth certificate or passport, ask the SSA what alternatives they will take. Some offices accept a naturalization certificate, green card, or state ID. The rules vary slightly by location, so a phone call to your local office will save you a trip.

If you were born outside the United States, bring your passport or immigration documents. If you are not yet a U.S. citizen, bring your green card or work visa. The SSA needs to confirm your legal right to work in the United States before issuing a replacement card.

Replacing a Card for a Child or Dependent

If you are replacing a card for a child under 18, you must explore in person or by mail — online replacement is not available for minors. You will need to bring the child's birth certificate, your driver's license or passport as the parent or guardian, and proof of your relationship to the child (the birth certificate usually serves this purpose).

For a child, the SSA may ask to see the child in person to verify their identity. Call your local office to ask whether the child needs to come with you. If the child is very young or has a disability, ask whether an exception can be made — some offices will waive the in-person requirement with additional documentation.

Frequently Asked Questions

How much does it cost to replace a Social Security card?

There is no fee. The SSA does not charge for replacement cards. If anyone asks you to pay to replace your card, they are running a scam.

Can I get a replacement card the same day?

No. The SSA does not issue cards on the spot. Online and in-person requests take 7 to 10 business days by mail. If you need proof of your number right away, ask the SSA for a benefit verification letter, which they can print when ready.

Do I need to report my card as lost or stolen before requesting a replacement?

No. You do not need to contact anyone before requesting a replacement. straightforward request the new card through the SSA. If your card was stolen and you are concerned about identity theft, you may want to place a fraud alert with the credit bureaus, but that is separate from replacing your card.

What if I do not know my Social Security number?

You will need your number to request a replacement online or by mail. If you do not know it, call the SSA at 1-800-772-1213 and they can look it up using your name and date of birth. You can also visit an SSA office in person and they will help you find it.

Can I change my name on my Social Security card at the same time?

Yes. If you need a name change due to marriage, divorce, or court order, submit Form SS-5 with a note explaining the reason and bring a copy of the document that proves the change (marriage certificate, divorce decree, or court order). The SSA will issue a new card with your updated name.