Get a replacement card by visiting your local Social Security office or submitting Form SS-5 by mail
The fastest way to replace a lost Social Security card is to walk into your nearest Social Security office with proof of identity and citizenship. You fill out Form SS-5 (process for a Social Security Card) on the spot, show your documents, and leave. The office mails your new card to you within one to two weeks. If you cannot visit an office, you can mail the same form and documents to your state's Social Security office, though this takes longer — usually three to four weeks from the day they receive your envelope.
You do not need to prove you lost the card or explain what happened to it. Social Security replaces cards without asking why. The only requirement is that you show who you are and that you are a U.S. citizen or authorized immigrant.
Key Takeaways
- Visit a Social Security office in person with Form SS-5, a photo ID, and proof of citizenship to get a replacement card in one to two weeks.
- If you mail your process, include the same documents and expect three to four weeks from receipt, not from when you mail it.
- Proof of citizenship means a birth certificate, passport, or naturalization papers — not a driver's license or state ID alone.
- You can get Form SS-5 at ssa.gov, at any Social Security office, or by calling 1-800-772-1213.
- There is no fee to replace a card, and you can request a replacement as many times as you need one.
What documents you need to bring or mail
Social Security requires two types of documents: proof of identity and proof of citizenship. A photo ID counts as proof of identity — a driver's license, state ID, passport, or military ID all work. If you do not have a photo ID, you can bring a non-photo ID like a bank statement, utility bill, or lease with your name and address on it, but the office will ask for two of these instead of one.
Proof of citizenship is separate. A U.S. birth certificate is the most common choice. A U.S. passport works too. If you were born outside the United States, bring your naturalization papers or Certificate of Citizenship. A driver's license or state ID is not proof of citizenship, even though it proves who you are.
If you are mailing your process, send photocopies of these documents, not originals. Social Security will not return them. Include a photocopy of your photo ID and a photocopy of your birth certificate or other citizenship document. Do not send originals by mail.
How to fill out Form SS-5
Form SS-5 is a one-page form with sections for your name, date of birth, Social Security number (if you know it), citizenship status, and contact information. You can fill it out before you go to the office or fill it out there — Social Security staff can help you if you get stuck. The form asks whether you are a U.S. citizen, a lawful permanent resident, or in the country on a work visa. Answer honestly; the form does not reject you for any of these statuses.
The form also asks why you need a new card — the options include "lost," "stolen," "damaged," or "name change." Check "lost." You do not need to provide details or explain the circumstances. Sign and date the form. If you cannot write, someone else can sign for you, but you must be present and direct them to do so.
Visiting a Social Security office in person
Find your local office at ssa.gov/locator or call 1-800-772-1213. Many offices now use an online appointment system; you can book a time slot on the website or by phone. Walk-ins are accepted, but you may wait longer. Bring your completed Form SS-5 and your original documents — the office staff will look at them and make photocopies if needed.
The appointment or visit usually takes 15 to 30 minutes. The staff member will review your form, check your documents, take your information, and give you a receipt. The receipt shows your case number. Keep it. Your new card will arrive by mail within one to two weeks. If it does not arrive after three weeks, call the office with your case number.
Mailing your process instead
If you cannot visit an office, print Form SS-5 from ssa.gov, fill it out, and mail it with photocopies of your ID and citizenship document to your state's Social Security office. Find the mailing address for your state on ssa.gov/locator. Do not mail to the national office in Baltimore; it will be forwarded and take longer.
Mail your envelope using regular mail or certified mail — certified mail gives you a tracking number and proof of delivery, which is useful if your process goes missing. Social Security processes mailed applications in the order they arrive, so the time from when you mail it to when they receive it counts against you. Expect three to four weeks from the day the office receives your envelope, not from the day you mail it.
Keep a copy of your form and a list of what you mailed. If you do not receive your card after four weeks, call 1-800-772-1213 with your name and date of birth, and ask them to check the status.
What happens if you do not have a birth certificate
If you lost your birth certificate or never had one, you can still get a replacement Social Security card, but you need a different citizenship document. A U.S. passport works. A Certificate of Citizenship or Certificate of Naturalization works. A state-issued ID that shows citizenship works in some states. If none of these are available, you can order a birth certificate from the vital records office in the state or country where you were born, and then use that to get your Social Security card.
Ordering a birth certificate takes time — usually two to four weeks depending on the state — so plan ahead if you need one. Contact your state's vital records office (search "[your state] vital records" online) or the vital records office in the country where you were born. There is usually a fee, between $10 and $30.
If your card was stolen or you suspect fraud
If someone stole your card or you think someone is using your number, order a replacement the same way — with Form SS-5 at your local office or by mail. You do not need to file a police report first, though you can if you want to. Social Security does not flag stolen cards differently from lost ones.
If you suspect someone is using your Social Security number to work or open accounts, check your Social Security earnings record at ssa.gov/myaccount. This shows all wages reported under your number. If you see income you did not earn, call 1-800-772-1213 and report it. You can also file a report with the Federal Trade Commission at identitytheft.gov, which creates a record and may help if you need to dispute fraudulent accounts later.
Frequently Asked Questions
How much does it cost to replace a Social Security card?
There is no fee. Social Security replaces cards for free. If someone tells you there is a charge, they are not from Social Security.
Can I get a replacement card the same day?
No. Even if you visit an office in person, the card is mailed to you and arrives within one to two weeks. Social Security does not issue cards on the spot. If you need proof of your number before the card arrives, ask the office staff for a printout of your Social Security record.
What if I do not know my Social Security number?
You can still explore for a replacement. Fill out Form SS-5 and leave the number blank, or write "unknown." Social Security will look up your number using your name and date of birth. Bring your documents as usual.
Can someone else pick up my replacement card for me?
No. Social Security mails the card to the address you provide on Form SS-5. You cannot have it mailed to someone else's address or pick it up at an office. If you are moving, update your address on the form before you submit it.
How many times can I replace my card?
There is no limit. You can request a replacement as many times as you need one. However, if you request more than three cards in a year, Social Security may ask questions or require additional documentation.