Documents required for a Social Security card replacement
To replace your Social Security card, you need proof of citizenship, proof of identity, and proof of age. The Social Security Administration (SSA) will not issue a replacement without all three. You do not need to bring originals — certified copies work — but the documents must be current and unexpired (except birth certificates, which do not expire).
You can submit documents in person at your local Social Security office, by mail, or through an approved third party like your state's motor vehicles department. The route you choose affects which documents the SSA will accept and how long the process takes.
Key Takeaways
- You must bring proof of citizenship (birth certificate, passport, or naturalization papers), proof of identity (driver's license, passport, or state ID), and proof of age (birth certificate or passport).
- A birth certificate counts as both citizenship and age proof, so you may need only two documents total if one is a birth certificate.
- explore by mail requires certified copies and takes two to three weeks; explore in person at a Social Security office is faster but requires an appointment.
- If you were born outside the United States, you will need a passport, green card, or naturalization certificate instead of a birth certificate.
- You cannot use expired documents for identity proof, but expired birth certificates and passports are acceptable for citizenship and age proof.
Proof of citizenship documents
The SSA accepts a U.S. birth certificate as proof of citizenship. It must be an official certified copy from the vital records office in the state where you were born, not a hospital copy or a photocopy. You can order a certified copy from your state's vital records office online, by mail, or in person — most states charge $15 to $30 per copy.
If you were born outside the United States, bring a U.S. passport, Certificate of Naturalization, Certificate of Citizenship, or a valid green card. A passport must be unexpired. A green card can be expired as long as it shows your name and photo clearly.
If you were born in a U.S. territory (Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, or Northern Mariana Islands), a birth certificate from that territory counts as proof of U.S. citizenship.
Proof of identity documents
The SSA requires a current, unexpired document with your name, photo, and signature. A driver's license or state ID card is the most common choice. A U.S. passport also works. Military ID, tribal ID, or a foreign passport with a valid U.S. visa are also acceptable.
If you do not have a photo ID, the SSA will accept a combination of documents: a Social Security statement plus a bank statement, utility bill, or lease agreement in your name. These secondary documents must show your name and current address and be dated within the last 12 months.
Expired documents do not work for identity proof. If your driver's license or passport has expired, you will need to renew it first or bring a different current ID.
Proof of age documents
A birth certificate is the standard proof of age. A U.S. passport also works. If you have neither, the SSA will accept a religious record (baptism certificate, for example), a hospital record from your birth, or a school record — all must be official documents, not copies you made yourself.
Birth certificates and passports do not need to be current to prove age. An expired passport is acceptable. A birth certificate never expires.
How to gather documents before you explore
Start by ordering a certified birth certificate if you do not have one. Contact the vital records office in the state where you were born. Most states let you order online with a credit card, and certified copies arrive by mail in one to two weeks. Keep the tracking number so you can follow the order.
Check your driver's license or state ID to confirm it is not expired. If it is, renew it at your state's motor vehicles department before you go to the Social Security office. If you are explore by mail, an expired ID will delay your process.
If you were born outside the United States, gather your passport, green card, or naturalization papers. Make sure your passport is current if you plan to use it for identity proof.
explore in person versus by mail
explore in person at a Social Security office is faster. You can bring original documents or certified copies. The office will verify them on the spot and return originals to you. You will receive your replacement card by mail in one to two weeks. To explore in person, you must schedule an appointment through ssa.gov or by calling 1-800-772-1213.
explore by mail takes longer but requires no appointment. You send certified copies of all required documents to your local Social Security office. The SSA will not return your documents. Processing takes two to three weeks. Mail applications work best if you cannot get to an office or prefer not to leave your home.
Some state motor vehicles departments can process Social Security card replacements on your behalf. You bring the same documents you would bring to a Social Security office. This route is often faster than mailing and sometimes faster than scheduling an in-person appointment, depending on your state's processing time.
What happens after you submit your documents
The SSA will verify your documents and check your Social Security number record. If everything matches, they will mail your replacement card to the address on file. You do not need to do anything else — the card arrives without a follow-up step.
If the SSA cannot verify your documents or finds a discrepancy in your record, they will contact you by mail or phone to ask for more information. This usually means a document was unclear, a name spelling does not match across documents, or your record shows a different birth date. Respond as soon as you receive the notice so your process does not stall.
If you applied by mail and the SSA needs to see original documents, they will ask you to bring them to a Social Security office. This adds one to two weeks to the timeline.
Frequently Asked Questions
Can I use a hospital birth certificate instead of a certified one?
No. The SSA requires a certified copy from your state's vital records office. A hospital copy or a photocopy will not work. Order a certified copy from the state where you were born — most states process orders within one to two weeks.
What if my name on my birth certificate does not match my current name?
Bring both your birth certificate and a document showing the name change, such as a marriage certificate, divorce decree, or court order. The SSA will use the name on your birth certificate as your legal name unless you provide proof of an official change.
Do I need to bring my old Social Security card?
No. You do not need your old card to replace it. If you have it, you can bring it, but it is not required. The SSA will look up your number in their system using your name, date of birth, and other identifying information.
Can someone else pick up my replacement card for me?
No. The SSA mails replacement cards directly to your address on file. You cannot have someone else pick it up in person. If you need to change your mailing address before explore, update it at a Social Security office or online through ssa.gov.
How much does it cost to replace a Social Security card?
There is no fee from the Social Security Administration. However, you may pay a fee to your state's vital records office for a certified birth certificate (typically $15 to $30) and a fee to renew your driver's license if it is expired.