Documents you need to bring to replace your card

To replace your Social Security card, you need proof of your identity, proof of citizenship or legal residency, and proof of your current address. The Social Security Administration (SSA) will not issue a replacement card without all three. You do not need to bring your old card, though it helps if you have it.

Bring originals or certified copies—photocopies alone will not work. The SSA staff will look at your documents in person and may keep some of them on file. You can get certified copies from the agency that issued the original document, such as your state's vital records office for a birth certificate.

You do not need to make an appointment at most Social Security offices. Walk in during business hours, take a number, and wait your turn. Some offices now let you book an appointment online through ssa.gov, which can shorten your wait time.

Key Takeaways

  • Bring an original or certified copy of your birth certificate, passport, or state ID card to prove who you are.
  • Bring a document showing you are a U.S. citizen or lawful permanent resident, such as a passport, naturalization certificate, or green card.
  • Bring a recent utility bill, lease, or mortgage statement showing your current address—it must be dated within the last 12 months.
  • Visit your local Social Security office in person with all three types of documents; you cannot replace a card by mail or phone.
  • The replacement card arrives by mail in 7 to 10 business days after you submit your process.

Proof of identity documents that the SSA accepts

The SSA will accept a U.S. passport, a state-issued driver's license or ID card, a military ID, or a tribal ID as proof of identity. If you do not have any of these, you can bring a certified copy of your birth certificate, a foreign passport, or a school ID issued by an accredited U.S. school or college.

The document must show your name and either your date of birth or a photo. If you bring a birth certificate, it must be a certified copy with a raised seal or official stamp—a photocopy or informational copy will not work. If your name has changed since the document was issued, bring evidence of the change, such as a marriage certificate or court order.

Proof of citizenship or legal residency

To prove you are a U.S. citizen, bring your U.S. passport, a certified birth certificate, a naturalization certificate, or a Certificate of Citizenship. If you are a lawful permanent resident (green card holder), bring your green card or a Permanent Resident Card. If you are in the U.S. on a work visa or other temporary status, bring your visa and your I-94 arrival/departure record.

If you were born outside the United States and do not have a passport or naturalization certificate, you can bring a Consular Report of Birth Abroad or a Certificate of Citizenship issued by U.S. Citizenship and Immigration Services (USCIS). These documents take time to obtain, so plan ahead if you need one.

Proof of current address

Bring a document dated within the last 12 months that shows your name and current address. A utility bill (electric, gas, water, or internet), a lease or rental agreement, a mortgage statement, or a property tax bill all work. A bank statement, insurance policy, or government check also counts.

The document must be in your name and show the address where you currently live. If you recently moved and do not have a document in your new name at your new address, bring what you have and explain the situation to the SSA staff—they may accept a combination of documents or a letter from your landlord on official letterhead.

What to do if you do not have all the documents

If you do not have a certified birth certificate, you can order one from your state's vital records office. Most states let you order online or by mail, and certified copies usually arrive within two to four weeks. Some states offer rush processing for an extra fee.

If you do not have a state ID or driver's license, you can get one from your state's Department of Motor Vehicles. You will need to bring proof of identity and address to the DMV as well, so plan to visit both offices. Some people find it easier to get a state ID first, then use that ID to replace their Social Security card.

If you are a non-citizen and do not have a green card or visa, contact USCIS or your immigration attorney before visiting the Social Security office. The SSA cannot issue a card to someone without legal status, and bringing incomplete documents will not speed up the process.

What happens after you submit your documents

The SSA staff will fill out Form SS-5 (process for a Social Security Card) with you. You will sign the form, and they will take your documents. The office will keep some documents on file and return others to you—ask which ones you will get back before you leave.

Your new card will be mailed to the address you provided. Standard delivery takes 7 to 10 business days. If you need the card sooner, ask the SSA office whether they can issue a temporary card or expedite the mailing—policies vary by location.

Frequently Asked Questions

Can I replace my Social Security card by mail or online?

No. You must visit a Social Security office in person with your original documents. The SSA does not process card replacements by mail, phone, or online. You can find your local office and check hours at ssa.gov.

Do I need to bring my old Social Security card?

No, but it helps. If you have it, bring it so the SSA can confirm your number. If your card is lost or stolen, tell the SSA staff when you arrive. You do not need to file a police report unless you suspect fraud.

What if my name is different on my documents?

Bring evidence of the name change, such as a marriage certificate, divorce decree, or court order. The SSA will update your name on file and issue a new card with the correct name. This process takes the same 7 to 10 business days.

How much does it cost to replace a Social Security card?

There is no fee. The SSA does not charge for card replacements. If someone online or in person asks you to pay, they are not representing the SSA.

What if I am a non-citizen and need a Social Security card?

You must have legal status in the United States. Bring your visa, green card, or other immigration document along with proof of identity and address. If you are unsure whether you are may be able to access, contact USCIS or speak with an immigration attorney before visiting the Social Security office.